Hendrick Chrysler Dodge Jeep RAM

Great service by the service rep. Nice dealer facility and service department. Why do I need to write 15 words? Nice dealer facility and service department. Why do I need to write 15 words? More

I will never shop at Hendricks again. I had Dodge Durango transferred in from another dealership in North Carolina and sign paperwork stating that the car was new and only had 15 miles on I had Dodge Durango transferred in from another dealership in North Carolina and sign paperwork stating that the car was new and only had 15 miles on it. When I received the vehicle the mileage was at 1425. And the interior was dirty (as if someone had driven it) and there was a dent and paint chip on the passenger door. Dealership offered to clean and fix it but the 1400 miles bothered me. I did some research and come to find out the car was a demo for the other dealership. When I went back to Hendricks the following morning, my wife and I was meet with carelessness towards the situation.. Not once did a Sales Manager come out to fix the problem, the only one man enough to come out was the Finance Manager. There was no accountability, blamed the other Hendricks lot and the only "right" they would offer was to give me my car back and they try to find another one. I was just a number to them and did not feel like my business was wanted. I took my car back and gave them the one they transferred in and went to another dealership. Highly do not recommend visiting the one in HOOVER, AL More

Sales person was fantastic (thanks DeAndre! !). Nice clean high tech facility but would finance elsewhere !). Nice clean high tech facility but would finance elsewhere More

Freddie J was great to work with and gave us a great experience and it was very quick and I am very happy with my purchase experience and it was very quick and I am very happy with my purchase More

Freddie J was great to work with and got me into a truck hassle free and i am very happy with my purchase everybody need to see this man he is amazing and is very professional and patient and will work hard hassle free and i am very happy with my purchase everybody need to see this man he is amazing and is very professional and patient and will work hard for you and your family More

Freddie J was so patient with me and gave me all the info to make a well informed buying decision I am very happy with my experience at Hendrick CDJR to make a well informed buying decision I am very happy with my experience at Hendrick CDJR More

Christian was an amazing service advisor; made sure all my needs were met, and kept me updated about my vehicle. I have always enjoyed using the dealership and I will continue too! Great job guys! my needs were met, and kept me updated about my vehicle. I have always enjoyed using the dealership and I will continue too! Great job guys! More

Deandre and Michael were both extremely helpful. They were very professional and easy to work with. I highly recommend them both. They were very professional and easy to work with. I highly recommend them both. More

DeAndre made things really easy for me. The service he provided was excellent, after he found out what I wanted, he jumped right on getting me what I wanted instead of what he might have wa The service he provided was excellent, after he found out what I wanted, he jumped right on getting me what I wanted instead of what he might have wanted me to have. He also made the process quick and easy. The thing that made the experience even better was everyone was nice and helpful with a smile. I definitely will be back for my next vehicle and will recommend family and friends. More

First time visiting this place. They got me fixed up quickly while traveling. Great experience They got me fixed up quickly while traveling. Great experience More