Hendrick Chrysler Dodge Jeep RAM

Brad knew what I wanted I came to Brad looking for a new daily driver to replace my old BMW. I told him I was looking for certain features like Bluetooth, heated seats, etc. I came to Brad looking for a new daily driver to replace my old BMW. I told him I was looking for certain features like Bluetooth, heated seats, etc. Brad already knew I had an attraction to performance, so by the time I arrived at the lot, Brad had a car ready for me to test drive, a 2011 Mustang GT/CS. When I first saw it, I complained that I didn't like Mustangs (I had previously been an import fan). Brad asked if I had ever driven one, which of course I hadn't. So we hopped in and went for a drive. Less than 15 minutes into the drive I had decided that I actually like mustangs, and that I had found my next car. Turns out Brad knew what I wanted better than I did. Thanks! More

Tire Trouble I drove my daughter and family from Huntsville to Hendricks to pickup a car they had purchased late on a Friday afternoon. We realized that I had a s I drove my daughter and family from Huntsville to Hendricks to pickup a car they had purchased late on a Friday afternoon. We realized that I had a screw in the tire of my Jeep Cherokee. Upon arrival my son-in-law asked if they might be able to fix it while we were there. They said they could not repair it but Evelyn called tire places near the dealership to help me find a place for repair. At almost 6:00 I found it could not be repaired and needed a new tire. I went back to Hendricks because the tire store did not have the right tire for my Jeep. The service department went out of their way to accommodate and help fix my problem before I had to drive back to Huntsville alone . They worked late, put on a new tire, and did it with professionalism. Gunter Watkins and Paul Borge made sure my car was road-ready, with a smile, at almost 7:00 pm when I am sure they would have much rather been somewhere else. More

Above and beyond what I expected! They worked and are still working really hard to find my dream car! Above and beyond! Very impressive! Donald even played with my rambunctious 7 year They worked and are still working really hard to find my dream car! Above and beyond! Very impressive! Donald even played with my rambunctious 7 year old boy while we waited for paperwork to be completed. More

Helped me with Car I bought somewhere else I bought my Jeep Grand Cherokee from a dealer in Atlanta. At the time the purchase was pretty quick and I did not get much information about the cars I bought my Jeep Grand Cherokee from a dealer in Atlanta. At the time the purchase was pretty quick and I did not get much information about the cars navigation system and all the capabilities of the entertainment system. I went to this dealership's service department and asked for help. Brad Horton, a client advisor, spent over 30 minutes going over my SUVs features and was a ton of help. This was my 3rd Jeep and the service department of this dealership is one the reasons I keep buying Jeeps. Thank you Brad! More

My purchase new Ram Best customer service ever 3 deferent people worked to help me even though they were having a very busy day grade AAA service hope everyone has a grea Best customer service ever 3 deferent people worked to help me even though they were having a very busy day grade AAA service hope everyone has a great experience like mine More

Professionalism I dealt with Ms Acker on the sale of my Honda Accord. She was very helpful and was a true professional. She went out of her way to communicate with I dealt with Ms Acker on the sale of my Honda Accord. She was very helpful and was a true professional. She went out of her way to communicate with me and went beyond the call of duty in getting the deal done. She is a winner! More

Awesome Team Robert Hooks "Rocks" he is professional, goes above and beyond for his customers. He works for you the customer to ensure you leave the Car Lot with Robert Hooks "Rocks" he is professional, goes above and beyond for his customers. He works for you the customer to ensure you leave the Car Lot with what you want and at the price you can afford. If you need a car he is the Man to see. Robert Hooks "The Best Car Salesman I know" More

Keke Acker is great! Keke Acker was a pleasure to deal with, treated us in an incredibly professional manner, and gave us a great price for our vehicle. She provided outs Keke Acker was a pleasure to deal with, treated us in an incredibly professional manner, and gave us a great price for our vehicle. She provided outstanding customer service, and I would definitely recommend her to others for your vehicle needs. More

Wonder Woman C&B KeKe "Wonder Woman" Ke Ke made selling my 2010 Jaguar simple and carefree. She took an interest in me and the car I'd come to love. She's C&B KeKe "Wonder Woman" Ke Ke made selling my 2010 Jaguar simple and carefree. She took an interest in me and the car I'd come to love. She's extremely professional and courteous. What can I say.....she's Wonder Woman!!!. Many thanks. Belinda and Cliff More

Trade in Ms.Acker was very pleasant and was attentive to my requests. She listened and communicated well. She went out of her way to contact me various times a Ms.Acker was very pleasant and was attentive to my requests. She listened and communicated well. She went out of her way to contact me various times and was very flexible in her times she was available to meet with me. She also was kind enough to drive me back to my vehicle after the rransaction. Her portion of the dealings with this dealership were pleasant and I appreciate it. As far as my total satisfaction, contrary to the excellent service I received from Ms.Acker, I was equally underwhelmed by the lack of integrity and with the heavy handed "negotiating" that took place between myself and her supervisor. I firmly believe I presente him with a vehicle that was in excellent condition. In fact, the initial quote I received indicated just that. But when he looked up the book value, he conveniently selected the normal condition value, which obviously was significantly less than an excellent condition vehicle. I clearly communicated that to him but he had absolutely no interest in listening to me or providing me with a reasonable offer. I also understand that I had a choice not to accept it, and in hindsight I should not have accepted it. But I was in a position where I was forced to sell it. What I do have a choice to do, is that I never have to purchase a vehicle, new or used, from any of the Hendrick Dealers. And I can assure you, since I feel he was not negotiating in good faith or fairly, and would not listen to my points, that I feel he has no integrity and I will not deal with him or anyone else within the Hendrick family again. F.Tucci More