Hendrick Chrysler Dodge Jeep RAM

oil change By far this was the best experience I have ever had getting an oil change at any service department. I was very pleased that on a Friday, close to lun By far this was the best experience I have ever had getting an oil change at any service department. I was very pleased that on a Friday, close to lunch, and with no appointment that it took no time to have my jeep serviced. More

OUTSTANDING CUSTOMER SERVICE Mr. Michael Jenkins, went above and beyond the call of duty, his took care of my wife and I, he knew it would be a waiting game dealing with a Chapter Mr. Michael Jenkins, went above and beyond the call of duty, his took care of my wife and I, he knew it would be a waiting game dealing with a Chapter 13 Bankruptcy purchase, but he made the deal go quicker by contacting the attorney the lender etc. Mr. Jenkins even took vacation but still call and check on the status daily of my documents. After that in step the finance young lady Mrs. Brittany she was AWESOME as well and very knowledgeable about the banking and the whole Bankruptcy process. Mr. Jenkins even had my car delivered to my house at 12 Noon last Saturday. I will definitely be using these two people again. More

Great Experience I had a great experience at Hendricks Chrysler Dodge an d Jeep located in Hoover, Alabama. Robert Hooks was my sales consultant and I was very please I had a great experience at Hendricks Chrysler Dodge an d Jeep located in Hoover, Alabama. Robert Hooks was my sales consultant and I was very pleased with his service. He has a great personality and went the extra mile to make sure that I received the car of my dreams. I really appreciate his honesty and integrity. We need more great salesman like Robert. More

My experience in the Service Dept 6-19-15 The staff members were very courteous and helpful. Especially Paul and Henry. I was pushed for time and had a lot to do. Paul called the courtesy shut The staff members were very courteous and helpful. Especially Paul and Henry. I was pushed for time and had a lot to do. Paul called the courtesy shuttle to help me finish some errands while getting my car serviced. They were conscious of my time and very efficient Henry, the driver was very nice and welcoming. More

Ask and you shall receive!! When I tell you my sales rep Christy Taylor was awesome!!! She asked me what I wanted, I told her and she made it happen. Not only did she locate th When I tell you my sales rep Christy Taylor was awesome!!! She asked me what I wanted, I told her and she made it happen. Not only did she locate the car for me, They had it her for me within 3days! I would recommend Christy Taylor and Hendrick to everybody. More

Excellent My experience in purchasing a vehicle from Hendrick was good. Christy Taylor was my sales rep. She made sure that she kept me inform on what was happe My experience in purchasing a vehicle from Hendrick was good. Christy Taylor was my sales rep. She made sure that she kept me inform on what was happening every step of the way. When it was all said and done I walked away with a brand Chrysler 200. More

Excellent Service I came in to get my oil changed after working 14 long hours overnight. Paul had me in and out in under 30 mins!!! Paul always has a smile on his face I came in to get my oil changed after working 14 long hours overnight. Paul had me in and out in under 30 mins!!! Paul always has a smile on his face and is willing to go the extra mile to help his customers!! I highly recommend having your service done at Hendrick and don't forget to ask for Paul! More

Taking the time to listen, then followed through! Paul took the time to listen to my concerns and followed through by doing exactly what he said he would do, and follow upped a few days later to ensur Paul took the time to listen to my concerns and followed through by doing exactly what he said he would do, and follow upped a few days later to ensure everything was working as expected. More

Excellence in service I really enjoyed my experience with Hendrik motors and its staff. Haley Bice was an excellent salesperson. She help me out tremendously with everythin I really enjoyed my experience with Hendrik motors and its staff. Haley Bice was an excellent salesperson. She help me out tremendously with everything I needed she wasn't pushy and she aloud me to shop like I wanted. Great experience at Hendrik. More

Very disappointing I was very excited to purchase a jeep from Hendrick but was disappointed in how Haley our salesperson kept me, my wife and newborn waiting while she w I was very excited to purchase a jeep from Hendrick but was disappointed in how Haley our salesperson kept me, my wife and newborn waiting while she was texting and was on Facebook while we were trying to get her help and purchase our vehicle. My wife really wanted the new 2015 Jeep Cherokee so I agreed to go ahead and purchase it and over look the rudeness. Then only to get with Brittany in financing and have her to throw a pen across the table and very rudely say sign there and not show me where to sign after I turned down all the extras she tried to get me to purchase. Such as extended warranty and others I felt I didn't need due to it being a new vehicle. Overall I was very disappointed with my experience with Hendrix. More