Hendrick Chrysler Dodge Jeep RAM

Service department is slow I dropped my truck off on a friday to get the oil changed. When I returned, 5 hours later, at 2pm they had not even started. They assured me that th I dropped my truck off on a friday to get the oil changed. When I returned, 5 hours later, at 2pm they had not even started. They assured me that the would get it done that same day. Rather than wait another 4 hours I just left. I'll never buy a new ar from them because of their horrible service department. What would happen if I needed work that was complicated or had to be done by the dealer? If an oil change is over 5 hours a difficult job could take weeks. More

Go here if you want the "Run Around" of your life I was working on the Internet trying to get prices from a couple of dealers, this being one of them. I had found a vehicle that I liked and being f I was working on the Internet trying to get prices from a couple of dealers, this being one of them. I had found a vehicle that I liked and being five hours away I figured it would be much easier to deal over the Internet and through emails. All I got was a bunch of garbage and never received a price for the vehicle I was looking at nor did I ever receive a trade value for my vehicle. My boss, don't deal with them!!! Find a more reputable dealer that will talk to you through email if you were wishing to purchase that way. More

I highly recommend Michael Jenkins!!!!! Michael was very helpful, speedy, and courteous, despite it taking me awhile to pick my perfect car. I love Hendricks auto mall and will recommend to Michael was very helpful, speedy, and courteous, despite it taking me awhile to pick my perfect car. I love Hendricks auto mall and will recommend to all of my friends and family. More

New jeep wrangler When I first walked on the lot I was unsure of what I truly wanted and a young man name Michael Jenkins came out and spoke with me and toke the time t When I first walked on the lot I was unsure of what I truly wanted and a young man name Michael Jenkins came out and spoke with me and toke the time to help me make the right decision on vehicle so I am loving my red jeep wranglet. More

Great salesman, awesome job. This was my first time purchasing a vehicle online. Mike made things go effortlessly. He worked with me on getting the right vehicle, even when I swit This was my first time purchasing a vehicle online. Mike made things go effortlessly. He worked with me on getting the right vehicle, even when I switched up midway through the process. He even secured and went the extra mile helping me get finaneed. Mike made arrangements to get my vehicle shipped to my door at an excellent price. He recently sold my family several vehicles over the last 6 months and has earned all of my future business. Great job hiring this guy he make you feel important and appreciative. Job well done. More

Great Experience & Salesmen Would like to recognize and Thank Michael Jenkins for handling my seventh vehicle purchased from Hendrick that was handled by him and my thirteenth fr Would like to recognize and Thank Michael Jenkins for handling my seventh vehicle purchased from Hendrick that was handled by him and my thirteenth from Hendrick Chrysler Dodge Jeep Ram. Michael and I have been doing business together so long, that on my current 2016 Ram 2500 purchase I called Michael and told him what I was looking for. Within 30 hours I had the vehicle that I was looking for. Purchased it without seeing it. That's how attentive Michael Jenkins is to your request and needs. Super Person and Salesman. Great job Michael.. Highly recommend him to any of my friends, family or co-workers. More

Great Experience My Brother and I Both have purchased a 2016 Challenger R/T within the past couple weeks. My experience with Hendrick has been great, I also Purchased My Brother and I Both have purchased a 2016 Challenger R/T within the past couple weeks. My experience with Hendrick has been great, I also Purchased a Red 2013 Ram Express from there a couple years ago. Had nothing but great experiences with Hendrick Sales and Service staff. More

Service department horrible Want to be lied to go here. I called 4 times over 2 weeks to make sure they had the part and could accommodate my motor home. Assured they could do Want to be lied to go here. I called 4 times over 2 weeks to make sure they had the part and could accommodate my motor home. Assured they could do my airbag recall right away. Drove my motor home over 45 minutes and then was told it was a much bigger job than they thought and I would have to wait all day. Returned home then called the Dodge airbag recall #800. It's a less than 1 hour job. Less than 1 hour. Why did they lie? Good question. Ask them. I'm a single older woman so I guess they figured they could lie. Never ever go here for service. Even the other customers waiting said the same thing. Horrible service. The lie was so outrageous in the face lie I'm surprised lightning didn't strike him. More

upkeep on used car i would like to thank "Joshua Woodall" for taking care of my car. i felt like he really cared and it felt like he treated my car as though it was hi i would like to thank "Joshua Woodall" for taking care of my car. i felt like he really cared and it felt like he treated my car as though it was his own car being maintenance. just bought my first convertible sebring chrysler and getting it in top notch shape. Joshua was patient with me and took his time to go above & beyond first class service. His kindness won me over for a customer. More

Another Great Experience at Hendrick Chrysler Dodge Jeep Ram Just want to thank Michael Jenkins, John Porter, and Chris Cornelius for helping me once again on purchasing my third vehicle for Hendrick Chrysler Do Just want to thank Michael Jenkins, John Porter, and Chris Cornelius for helping me once again on purchasing my third vehicle for Hendrick Chrysler Dodge Jeep Ram. These guys work hard in making sure all your needs are taken care of. Mr. Jenkins, thank you for keeping my best interest in mind and never stop doing what you do. You always provide excellent customer service from the minute I walk thru the door. You will definitely see me again! Thanks again guys!!! More