Hendrick Chrysler Dodge Jeep RAM

Exceeds expectations! Brad Horton made my car shopping experience 10 times better than I could have ever imagined. He seemed to genuinely care that I ended up with the best Brad Horton made my car shopping experience 10 times better than I could have ever imagined. He seemed to genuinely care that I ended up with the best car for my needs, not just the easiest one to sell me. I don't have a lot of car knowledge and he spent a lot of time answering all my questions and was very knowledgable of all the different cars I inquired about. Would recommend to all friends and family. More

My service visit on 2/11/15 for my 2014 Dodge Avenger. The reason for my visit was for an oil change and to have diagnostic check on the key switch and gear shift. Recently I've experienced the key able to The reason for my visit was for an oil change and to have diagnostic check on the key switch and gear shift. Recently I've experienced the key able to turn vehicle off and removed while car not in park but any gear such as drive. More

Salesman would not return calls Salesman too busy trying to be the first salesman to engage all lot customers, rather than take care of one customer at at time. Never returns calls Salesman too busy trying to be the first salesman to engage all lot customers, rather than take care of one customer at at time. Never returns calls or does what he agrees to do. Like pulling teeth and hours of waiting in showroom to get him to do anything. Won't be back... More

Salesman experience I bought my vehicle from Hendricks Dodge. Throughout my life I have purchased many vehicles and this sales experience was beyond imaginable. Brad Hort I bought my vehicle from Hendricks Dodge. Throughout my life I have purchased many vehicles and this sales experience was beyond imaginable. Brad Horton knew everything about every vehicle I looked at and also inquired about. My intentions were to buy a different car when I arrived but with his knowledge and experience he was able to show me the difference in the options and also the price versus what I was previously looking at. Long story short he put me in a better car with lower payments and I can say without a doubt that I would buy from him again. Another thing I appreciated is that I did not feel pressured into buying at this time and he was very professional. Great Job Brad Horton! More

Brad knew what I wanted I came to Brad looking for a new daily driver to replace my old BMW. I told him I was looking for certain features like Bluetooth, heated seats, etc. I came to Brad looking for a new daily driver to replace my old BMW. I told him I was looking for certain features like Bluetooth, heated seats, etc. Brad already knew I had an attraction to performance, so by the time I arrived at the lot, Brad had a car ready for me to test drive, a 2011 Mustang GT/CS. When I first saw it, I complained that I didn't like Mustangs (I had previously been an import fan). Brad asked if I had ever driven one, which of course I hadn't. So we hopped in and went for a drive. Less than 15 minutes into the drive I had decided that I actually like mustangs, and that I had found my next car. Turns out Brad knew what I wanted better than I did. Thanks! More

Tire Trouble I drove my daughter and family from Huntsville to Hendricks to pickup a car they had purchased late on a Friday afternoon. We realized that I had a s I drove my daughter and family from Huntsville to Hendricks to pickup a car they had purchased late on a Friday afternoon. We realized that I had a screw in the tire of my Jeep Cherokee. Upon arrival my son-in-law asked if they might be able to fix it while we were there. They said they could not repair it but Evelyn called tire places near the dealership to help me find a place for repair. At almost 6:00 I found it could not be repaired and needed a new tire. I went back to Hendricks because the tire store did not have the right tire for my Jeep. The service department went out of their way to accommodate and help fix my problem before I had to drive back to Huntsville alone . They worked late, put on a new tire, and did it with professionalism. Gunter Watkins and Paul Borge made sure my car was road-ready, with a smile, at almost 7:00 pm when I am sure they would have much rather been somewhere else. More

Above and beyond what I expected! They worked and are still working really hard to find my dream car! Above and beyond! Very impressive! Donald even played with my rambunctious 7 year They worked and are still working really hard to find my dream car! Above and beyond! Very impressive! Donald even played with my rambunctious 7 year old boy while we waited for paperwork to be completed. More

Helped me with Car I bought somewhere else I bought my Jeep Grand Cherokee from a dealer in Atlanta. At the time the purchase was pretty quick and I did not get much information about the cars I bought my Jeep Grand Cherokee from a dealer in Atlanta. At the time the purchase was pretty quick and I did not get much information about the cars navigation system and all the capabilities of the entertainment system. I went to this dealership's service department and asked for help. Brad Horton, a client advisor, spent over 30 minutes going over my SUVs features and was a ton of help. This was my 3rd Jeep and the service department of this dealership is one the reasons I keep buying Jeeps. Thank you Brad! More

My purchase new Ram Best customer service ever 3 deferent people worked to help me even though they were having a very busy day grade AAA service hope everyone has a grea Best customer service ever 3 deferent people worked to help me even though they were having a very busy day grade AAA service hope everyone has a great experience like mine More

Professionalism I dealt with Ms Acker on the sale of my Honda Accord. She was very helpful and was a true professional. She went out of her way to communicate with I dealt with Ms Acker on the sale of my Honda Accord. She was very helpful and was a true professional. She went out of her way to communicate with me and went beyond the call of duty in getting the deal done. She is a winner! More