Hendrick Chrysler Dodge Jeep RAM

I'm not even going to get too deep into why I am so disgusted with these guys at Hendrick, all I'll say is that you guys absolutely suck. Why call a customer to have them fax you information, only to n disgusted with these guys at Hendrick, all I'll say is that you guys absolutely suck. Why call a customer to have them fax you information, only to never call them back. Don't tell me that you're going to give me a call right back, then you never do. If you guys don't want CERTAIN PEOPLE there as customers, then just say so. I swear, the dealerships and salespeople in this state are so pathetic and incompetent. It's no surprise though. Thanks Logan, Ed, and Fred for wasting my time and being so unprofessional and lame! More

Great place, great people, great deals! They really work hard to get you what you want. I am very satisfied with my vehicle, and the outstanding customer service that we received. Brad and Doug are awesome! hard to get you what you want. I am very satisfied with my vehicle, and the outstanding customer service that we received. Brad and Doug are awesome! More

Great experience and extremely helpful sales men!! They have a really nice selection of vehicles and they have YOUR best interests at heart and try really hard to get you into something that you want!! have a really nice selection of vehicles and they have YOUR best interests at heart and try really hard to get you into something that you want!! More

My wife and I started out just comparing trucks for a My wife and I started out just comparing trucks for a "what if" scenario. Brad Horton was our primary sales person and was very knowledgeable abou My wife and I started out just comparing trucks for a "what if" scenario. Brad Horton was our primary sales person and was very knowledgeable about the trucks on the lot. We took several for a test drive and narrowed down our options. Since we wanted a 4x4 the selection was limited, but we gave him the listing of what we wanted in a truck and he found several that could be brought in within two days. This is where the dealership really came into its own. We found that there were a few 4x4s on their lot that were one step higher and roughly the same price. Doug, the sales manager, said he had no problem dealing on the trucks already on the lot. We discussed options and worked out a price that would work for my financing. This should also put it in perspective how we feel about this dealer. While I was working on the truck my wife found a Jeep that she liked. Once again Brad and Doug stepped up and made our financing work for her and she loves her new ride. I need to mention the vehicle condition as well. First off they were new so as expected in pristine condition. What I am talking about is the extras that this dealer installs. All of their vehicles come with K&N air filters (lifetime cleaning and oiling), window tint, 3M door edge guards, and several other items that I can't remember at the moment. They do charge you for them, but I checked the charges and they are very close to actual price. No markup. They are very nice touches to have. That brings me to customer service. The only reason I rated "Quality of Work" a 4 is because her Jeep had some bubbles in the window tint and the 3M door guard started to peel off. We called Brad and he made an appointment to have it redone. He brought a loaner vehicle to her work and swapped them out so it didn't inconvenience her. I think you get the idea that we are very happy with this dealer. We have stopped in several times since to have small things taken care of (top off tire with nitrogen, another perk they install) and there has never been any delay or fuss. My recommendation for buying a vehicle is always do your research and test drive everything you can. Then, if you start leaning towards a Chrysler, Dodge, Ram, or Jeep stop by and see what the sales team can do for you. They did right by us. More

I had a great experience from the moment that I stepped onto the lot. Brad was helpful and friendly. He was quick to determine what I was looking for in the first few minutes of my visit, and he was grea onto the lot. Brad was helpful and friendly. He was quick to determine what I was looking for in the first few minutes of my visit, and he was great through the entire process. Dana was very nice and helpful as well. She was great with all of the paperwork and explaining everything dealing with financing. I absolutely love my new Jeep! More

Advertise one price call you back with another. I've been loking for this particular truck for some time. I'm working out of town and will be in for the holidays. Saw it on line called and was willing to pay loking for this particular truck for some time. I'm working out of town and will be in for the holidays. Saw it on line called and was willing to pay the advertised internet price. Recieved a call two days before leaving and they adjusted the price up 3000.00. I don't have time to deal with people like this. More