
Hendrick Chrysler Dodge Jeep RAM
Birmingham, AL
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Awesome experience Our salesperson (Shanon) was great. She wanted to make sure we looked at everything and never once did she try and pressure us on buying then. The old Our salesperson (Shanon) was great. She wanted to make sure we looked at everything and never once did she try and pressure us on buying then. The old salesperson trick of what do we need to do to get you to take this car today was never used. I will definitely call her when I’m ready to purchase again. The dealership was just awesome all the way around More
Great Work and Help. Great help from Kristy in the ordering and delivery of my vehicle. I've always received great help from whoever I deal with at Hendrick. From all of t Great help from Kristy in the ordering and delivery of my vehicle. I've always received great help from whoever I deal with at Hendrick. From all of the vehicles I've gotten from them, the help has always been top notch. More

No pressure, very good experience My salesman, Michael Carter, did an excellent job of making sure everything about the Jeep was presented and made sure I understood. He was not push My salesman, Michael Carter, did an excellent job of making sure everything about the Jeep was presented and made sure I understood. He was not pushy or overbearing, unlike some of the other salesmen I have experienced in the past. They made signing the paperwork quick, easy, and understandable. I will definitely, call on Michael again when I'm in the market. More

Treated with respect. Hendricks staff will treat you with respect and courtesy. I but my salesman through a 2 week question and answer ordeal and he was just as nice the la Hendricks staff will treat you with respect and courtesy. I but my salesman through a 2 week question and answer ordeal and he was just as nice the last day as he was when we spoke the first time. I stopped by after work and it was if I had on a suit and tie. The people at Hendricks are real professional. They will have my business and promotion from here on. More

Great experience! This is our third vehicle purchase at Hendrick and it was again a terrific experience. James is a good guy who is very professional and genuine. The p This is our third vehicle purchase at Hendrick and it was again a terrific experience. James is a good guy who is very professional and genuine. The process was smooth and without pressure. More

Awesome Customer Service!!! Michael helped get me in a replacement vehicle after my loss. Got me exactly what I wanted!! Thanks for putting me in my 2018 Jeep Compass!! Michael helped get me in a replacement vehicle after my loss. Got me exactly what I wanted!! Thanks for putting me in my 2018 Jeep Compass!! More
Dealer switched to a car that was $6000 less after signed. After looking for a truck for nearly 4 hours (going from lot to overstock lot and back) and getting the run around on our trade in (offered $3000 more After looking for a truck for nearly 4 hours (going from lot to overstock lot and back) and getting the run around on our trade in (offered $3000 more after they hassled with the price) ; we finally had them come back to us with the deal we needed and the truck we wanted. We got an offer on paper for the new one including our trade. We sat in an office and filled out the first round of paperwork and we thought we might finally might get out of the dealership with the car we wanted. Then, in classic car dealer fashion, the manager came into the office and told us they gave us the quote on the wrong truck and the one we wanted was more than $6,000 than they quoted us. Now after being at the dealership for 7.5 hours, we were told we could drive the cheaper truck home and keep it overnight and decide on it. We went back the next day and were told that they were in the wrong and that they had numbers to meet and needed to move those trucks to meet these goals. After showing us two more trucks, which one couldn’t even fit our daughters car seat, we were told that they had a deal on the original one that we first agreed too. It was $30 more a month (on a longer financing option than what we were comfortable with) than what we were quoted and was their best deal. Through the whole thing we’ve learned that we should be careful on what they first offer you (and sign on an agreement) because they will pull that vehicle out from beneath you and replace it with a cheaper version with the thought that you’ll take that cheaper option. Really disappointed that this took about 8.5-9 hours and we didn’t walk away with the truck. More
Great experience Had a great time with Alando! He wasn’t pushy and was very patient with me and my wife. We left very happy with exactly what we came to Hendrick plann Had a great time with Alando! He wasn’t pushy and was very patient with me and my wife. We left very happy with exactly what we came to Hendrick planning to buy. More

Awesome just to long This is the second vehicle I have purchased from Hendrick Chrysler dodge Jeep ram, and it was the best. My salesman Mike Jenkins did an excellent job This is the second vehicle I have purchased from Hendrick Chrysler dodge Jeep ram, and it was the best. My salesman Mike Jenkins did an excellent job of making sure everything went together just right, he was down to earth unlike some sellsmen I have dealt with. Chris made signing the paperwork quick and efficient. More

Don’t regret returning Michael Carter, our salesperson, just helped us get into a truck for my husband this past weekend. Everyone was so helpful that it got us thinking abo Michael Carter, our salesperson, just helped us get into a truck for my husband this past weekend. Everyone was so helpful that it got us thinking about trading my small SUV in for something a little bigger. Jody and Chandler were both very patient and helpful when working on our financing to get our payments and interest rate where they needed to be. Michael went above and beyond the entire time, he was constantly running one place or another to take care of things. More