Hendrick Chrysler Dodge Jeep RAM

Very helpful and friendly in experience I would definitely shop there again or recommend them to anyone interested in a new or used car purchase and friendly in experience I would definitely shop there again or recommend them to anyone interested in a new or used car purchase More

A Very Poor Experience My jeep stopped running Friday morning - 09/14/18 I had it towed to the dealership because there is a recall on it. The dealership got back to me (Ji My jeep stopped running Friday morning - 09/14/18 I had it towed to the dealership because there is a recall on it. The dealership got back to me (Jimmy) on 09/21/18 to tell me the oil cooler was broken and my engine was rattling - the bottom. I asked how they determined this and how that part fails. I was told they weren't sure. They quoted me $6500 plus labor to put a new engine in $5500 plus labor for a used engine. I asked them to please look at it and determine how it failed - as I was hit in a hit and run (Jeep was parked and in first with ebrake) a month prior and was it damaged and just missed because I'm not leaking oil/have no oil spots in the driveway or where I park at work. I was told they would put it on the lift - because somehow they determined the oil cooler failed without putting it on the lift and looking at what's wrong with it. I was told this on 09/21/18 - It is 09/28/18 and I have had to get my husband involved because they still have not put it on the lift to diagnose it, have not fixed the recall, have not stated why or how the oil cooler broke or was damaged. Telephone calls are not returned in a timely manner. Oh and when I had it towed to the dealership - because it is a 2008 Wrangler - Manual with less than 100k miles on it, I asked for a loaner car - they don't have them - there is a 3 week wait list - ... it's been three weeks that they have had my vehicle - no answers just "please hand us $6500 to $5500 plus labor" - I would not recommend. It's the worst experience I have ever had ever. I should have towed it to a mom and pop shop that would at least act like they care. More

My car buying experience was amazing My experience at Hendrick Chrysler Dodge Jeep Ram was amazing, my salesman Robert Hooks went over and beyond to make sure that I was happy with my pur My experience at Hendrick Chrysler Dodge Jeep Ram was amazing, my salesman Robert Hooks went over and beyond to make sure that I was happy with my purchase. More

Caring, excellent listeners. Professional. The dealer was great. The inventory was impressive. Cortez Hill was the salesman and offered great options and pricing.. He was great listener whic The dealer was great. The inventory was impressive. Cortez Hill was the salesman and offered great options and pricing.. He was great listener which is rare today. He came in on his day off to finalize the deal..He went out of his way to accommodate our requests and questions.. Great auto choices and attentive to a buyer is great combo. .The finance dept was efficient and knowledgeable. More

Great experience Salesman Cortez Hill was very professional and put me in exactly the right ram 2500 truck I was looking for and at a great price. Salesman Cortez Hill was very professional and put me in exactly the right ram 2500 truck I was looking for and at a great price. More

Mr.Robert and Mr.Lovell I had the very best men working together to close my deal....they are very upfront honest and mostly caring...I’d recommend EVERYONE to purchase from I had the very best men working together to close my deal....they are very upfront honest and mostly caring...I’d recommend EVERYONE to purchase from Hendrick and ask for the DREAM TEAM ROBERT AND LOVELL!!!! More

Came in with a certain need and it was fulfilled. John and Dakembi were both great! John went above and beyond working to help us in our situation, and helped us walk away feeling great about the deal John and Dakembi were both great! John went above and beyond working to help us in our situation, and helped us walk away feeling great about the deal we got. Would definitely recommend both as Dakembi worked hard to make sure we were happy with the vehicle that would work for our situation, and even offered to clean and wash it when we bring it back in next week for a check up. Great service, couldn’t be happier! Oh yeah, and my wife got free popcorn!! More

Beat buying experience of my life!!!! We became fans of Hendrick’’s with some car troubles while on vacation in Gatlinburg. Then again we had a shifter issue in Charleston SC we were taken We became fans of Hendrick’’s with some car troubles while on vacation in Gatlinburg. Then again we had a shifter issue in Charleston SC we were taken care of beyond our expectations. When it was time to purchase a new Jeep we drove from Hattiesburg to Birmingham for this purchase. Henderick’s did not disappoint us. Start to finish the most pleasurable buying experience of my life. We highly recommend this dealership. More

Promises Kept After a rough start with a used vehicle. John Porter and Lovell Pride made everything right and I appreciate the customer service in a timely manner. After a rough start with a used vehicle. John Porter and Lovell Pride made everything right and I appreciate the customer service in a timely manner. We love our new durango. More