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Hendrick Chrysler Dodge Jeep RAM

Birmingham, AL

4.9
5,638 Reviews

1624 Montgomery Hwy

Birmingham, AL

35216

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Showing 5,638 reviews

October 19, 2018

Fast and easy I rate Hendrick cdjr with five stars because they great customer service and all of the sales and managers are very well trained. They make your exper More

by Kassie Phillips
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Lader, Chandler Miller, Jim Saia, Holley Frings, Dakembi Baker
Oct 27, 2018 -

Hendrick Chrysler Dodge Jeep RAM responded

Kassie Phillips, thanks for your praise and kind comments about our team. Thanks again for taking the time to leave us this information about your recent visit. Take care!

October 16, 2018

Great experience . Smooth transaction. Fantastic price. Would recommend the dealership and DeAndre. DeAndre was helpful and answered all of my questions. Communication More

by David vickers
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DeAndre Whisnant
Oct 18, 2018 -

Hendrick Chrysler Dodge Jeep RAM responded

David Vickers, thank you so much for your high rating! If you have any further questions, please give us a call. We're always happy to help!

October 16, 2018

Excellent Dealership They won't let you leave unhappy. Very Well Mannered Salesmen and staff. Very Helpful and understanding to you needs as far as payment and cash down. More

by mcelliott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Kennedy
Oct 18, 2018 -

Hendrick Chrysler Dodge Jeep RAM responded

Mcelliott, we really appreciate your feedback! We look forward to your next visit! Take care!

October 12, 2018

New car Bought a new Jeep Cherokee. Very helpful salesman Dakembi that answered all my questions. Wasn’t pushy and very knowledgeable at selling cars. Would d More

by Car
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dakembi Baker
Oct 18, 2018 -

Hendrick Chrysler Dodge Jeep RAM responded

Car, we're happy you found our staff to be so supportive during your experience here at Hendrick Chrysler Dodge Jeep RAM Hoover.

October 10, 2018

Terrible experience John Porter is very rude and he hung up in my face. I would not recommend this dealership because of him. You do not start your sentences with “firs More

by AHayes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Porter
Oct 27, 2018 -

Hendrick Chrysler Dodge Jeep RAM responded

We appreciate your feedback but I think its important that guest know you wanted us to inflate your income for approval. We will not commit fraud or do anything unethical even if it means selling a vehicle. I know you did find a local dealership willing to do that but again we will not participate in that kind of business.

October 10, 2018

Awesome service Go visit Robert Hooks if you need a great sale rep. He was very attentive to our requests for a vehicle. Overall experience was great!! More

by Mack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Hooks, Chris Cornelius
Oct 18, 2018 -

Hendrick Chrysler Dodge Jeep RAM responded

Macks, reviews like this give us motivation and help us ensure we provide high-quality care. We do hope we can be of assistance in the future. Take care!

October 09, 2018

Smooth Annah my saleswoman was great! She was patient, kind & knowledgeable! I would definitely go back to her to buy another car! Hendricks she is an asset! More

by Ohitsb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Annah Barnette
Oct 10, 2018 -

Hendrick Chrysler Dodge Jeep RAM responded

Thank you so much David and Brittany! You guys were truly a pleasure to work with! I hope you enjoy your Dodge Durango!

October 09, 2018

Thrid time is a charm! So, I just purchased a third car from Hendricks and again I am very pleased with the experience! Excellent customer service, friendly people and a ve More

by Fancyness
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Hooks
Oct 18, 2018 -

Hendrick Chrysler Dodge Jeep RAM responded

Fancyness, we are so pleased you enjoyed your visit to Hendrick Chrysler Dodge Jeep RAM Hoover! We do hope we can be of assistance in the future. Take care!

October 09, 2018

Rude! Doesn’t listen! I visited on September 29th so I have had time to reflect on my experience. My experience was awful! This dealership is extremely busy the salesman d More

by AHayes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Porter, Holley Frings, Lovell Pride
Oct 27, 2018 -

Hendrick Chrysler Dodge Jeep RAM responded

AHayes, while we appreciate your review its important that other guest know that you were asking us to inflate income that you cant prove. Its unlawful and ethically wrong even if another dealer is willing to do so. While we hate to lose your business we would rather have a reputation with our guest and banks that we do things above board. Best wishes.

October 09, 2018

I had a fantastic time!!! Great service!! Am satisfied with my car my salesman was awesome I will tell anybody to come out an get you a car today was well worth! More

by Angel Smith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lovell Pride
Oct 18, 2018 -

Hendrick Chrysler Dodge Jeep RAM responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! We hope to see you soon!

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