
Hendrick Chrysler Dodge Jeep RAM
Birmingham, AL
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Great Everything!! James Kennedy was my salesman. He knew his product inside and out. Was quick and efficient while getting us what we wanted. This was one of the best v James Kennedy was my salesman. He knew his product inside and out. Was quick and efficient while getting us what we wanted. This was one of the best vehicle purchases that I have ever done. I would highly recommend the dealership and especially James! More

Overall great experience Austin and Garret were very friendly and helpful and I could tell they cared about making sure I got what I needed. They were very easy to work with a Austin and Garret were very friendly and helpful and I could tell they cared about making sure I got what I needed. They were very easy to work with and even after I decided I did not want another vehicle, Austin followed up with me and I ended up getting a new one after all. Garret also made sure to stay in contact with ne while my car was being serviced. If it weren't for these two, I may not have purchased. More
Fine purchasing experience, terrible otherwise I’ve purchased two brand new Grand Cherokees from this dealership- a 2015 Laredo and a 2018 Limited. First experience with the 2015 was good and I had I’ve purchased two brand new Grand Cherokees from this dealership- a 2015 Laredo and a 2018 Limited. First experience with the 2015 was good and I had no issues with the vehicle. Second experience has been a nightmare so far. Shortly after signing the paperwork and leaving with the vehicle, it began having issues. I dropped the car off for a week... no one in the service department even looked at the issue. The service advisor also didn’t understand the basic features of the vehicle, so was much less able to speak to what may be causing the actual issue. After them having the car for 5 weeks and the issue still not resolved, it’s apparent they’re only concerned with the initial sale and not maintaining the customer relationship. The finance director had no interest in really helping to make the situation better. His solution is to leave my car and solely at my own inconvenience/cost... they have no loaner program. Even more insulting, he then goes on to say I should have purchased a service agreement if I expected alternate transportation while my vehicle with 500 miles is in the shop for an obvious manufacturer’s defect. The service department is wildly unorganized and really struggles with the basics. Each time I’d pickup or drop off my vehicle, it would take at least an hour or two... even when the vehicl was allegedly ready I regret purchasing this car and I especially regret purchasing from Hendrick. Despite this being my second car purchased from this dealership, I would absolutely not recommend Hendrick to anyone. More

Great car buy Great experience at Hendricks Dodge and Chrysler. Best dealership in the world. Robert hooks is also salesman. I recommend this dealership for your n Great experience at Hendricks Dodge and Chrysler. Best dealership in the world. Robert hooks is also salesman. I recommend this dealership for your next purchase Great experience at Hendricks More
Very professional My experience was very cool an quite fast..the staff is amazing an I got exactly what I wanted I would highly recommended them to anyone wanting to pu My experience was very cool an quite fast..the staff is amazing an I got exactly what I wanted I would highly recommended them to anyone wanting to purchase a new vehicle. More
Larry Blackburn Great experience with McKenna Anderson. Top notch sales lady. Very attention and actually appreciates your business and is respectful of your time. Wo Great experience with McKenna Anderson. Top notch sales lady. Very attention and actually appreciates your business and is respectful of your time. Would recommend McKenna and this dealership. They have my business going forward. More

Awesome experience From the time I arrived at the dealership until I left everyone was nice and attentive to my mother and I. My salesperson Mr. Robert Hooks was AWESOME From the time I arrived at the dealership until I left everyone was nice and attentive to my mother and I. My salesperson Mr. Robert Hooks was AWESOME he helped me decide what I was looking for in my new vehicle. He got the financing just right for me and he assisted us with anything we needed. More
Super nice Cody was very attentive and answered all our questions. We'll definitely ask for him when ready to purchase our new vehicle in near future. Cody was very attentive and answered all our questions. We'll definitely ask for him when ready to purchase our new vehicle in near future. More

Had a Great Experience with Hendricks We had a Great Experience Robert Hooks was Friendly Professional Honest And Delivered every thing he said he would I would Highly Recommend him and th We had a Great Experience Robert Hooks was Friendly Professional Honest And Delivered every thing he said he would I would Highly Recommend him and the whole team at Hendricks More
Larry Blackburn’s review McKenna is a very attentive and knowledgeable young lady that made my buying experience a pleasure. The staff I worked with was very friendly and pro McKenna is a very attentive and knowledgeable young lady that made my buying experience a pleasure. The staff I worked with was very friendly and professional. I would recommend this dealership and McKenna to anyone looking to purchase a vehicle. More