Hendrick Chrysler Dodge Jeep RAM

Great day for Chris Todd Started off the day coming in talking to Renell Goodwin, very nice and professional. We talked about what my price point was and what I felt comfortab Started off the day coming in talking to Renell Goodwin, very nice and professional. We talked about what my price point was and what I felt comfortable spending on a vehicle. Very accommodating to work with my needs and what I was looking for. He brought me a 2015 chevy malibu, we took it for a test drive, I really liked it but still wanted to look a little. After looking I went with the malibu. I love it. I drove to work smiling the whole time. Considering everything that was going on things moved in a well timely manner. The car was detailed and I did paperwork/computer with Chris, he was set up very well and was a speedy process. Great overall experience, thanks for everything. Will be back and pass on to others. More

Amazing Experience The dealership was great to work with. Charles P was a great salesman. Would highly recommend them. Price was unbeatable on my Jeep. Gonna make a grea The dealership was great to work with. Charles P was a great salesman. Would highly recommend them. Price was unbeatable on my Jeep. Gonna make a great Christmas present for my daughter More

2018 Chrysler Pacifica Our family grew out of our car this year and we needed to upgrade to a mini-van. Upon visiting Hendrick, we were just planning on looking around, but Our family grew out of our car this year and we needed to upgrade to a mini-van. Upon visiting Hendrick, we were just planning on looking around, but we ended up owners of a gently used mini-van. We had a wonderful experience. The staff was friendly and courteous. Not pushy. They took time to answer all of our questions and walk us through all the details of the Chrysler Pacifica. Being that is was a low mileage pre-owned we were able to get a great deal too. They appraised our car on the spot and we were able to get a good trade-in value for the car, so that helped us in moving forward with the purchase of our mini-van. Also, since we were only planning on “looking” my car wasn’t prepared to be traded in (as in it still had car seats and other junk in it). So, Garrett, who sold us our van, drove the mini-van to our home and picked up our old car later that day. He got the van detailed and looking great for drop off. If you are considering getting a car/truck/SUV, please consider Hendrick. More

Charles Is Awesome!!! Met with a Charles today to get a new Dodge work van for our business. He was very professional and answered all of my questions and helped me a ton. Met with a Charles today to get a new Dodge work van for our business. He was very professional and answered all of my questions and helped me a ton. Highly recommend him and everything he and the dealership stands for. Great people and will work with you to make sure you get what you need. More

Awesome sauce Dakembi meet me early in the morning before they opened and did everything without me being there. Great; Thanks Dakembi & Hendrick Organization!!! Yo Dakembi meet me early in the morning before they opened and did everything without me being there. Great; Thanks Dakembi & Hendrick Organization!!! You all were awesome. I will be back!! More

Quick, easy, very pleased. I went in for an oil change and some tire pressure issues. He immediately found the problem, offered reasonable solutions and got me on my way, qui I went in for an oil change and some tire pressure issues. He immediately found the problem, offered reasonable solutions and got me on my way, quickly and very polite. I hate dealing with dealerships, in general, and this was a quick, pleasant experience, on a Saturday afternoon, no less. Great place to deal with and Chris, was the service advisor that was top notch! Thanks! More

Very smooth transaction process Dakembi Baker is a wonderful sales person that made the process very smooth. He was quick to answer questions via text or phone and even met us at the Dakembi Baker is a wonderful sales person that made the process very smooth. He was quick to answer questions via text or phone and even met us at the dealership before opening hours to make it convenient for our schedule. Everyone we dealt with was professional throughout the process. More

Saturday Repair typically pushed to a weekday! This past Saturday 12/8/2018, I discovered a significant Oil Leak on my 2014 Jeep Wrangler JK. I wasn't 100% sure what amount of warranty remained on This past Saturday 12/8/2018, I discovered a significant Oil Leak on my 2014 Jeep Wrangler JK. I wasn't 100% sure what amount of warranty remained on my vehicle, if any! So I decided to take it into the dealer where I purchased it from, Hendricks Chrysler Dodge Jeep Ram. Much to my surprise, it still had some manufacturers warranty (Drive Train) and that I also still had coverage under the Gold Plan extended warranty that I purchased when first buying the vehicle in July of 2014. My experience with my Service Advisor Mike Farnham, was nothing short of Excellent!! From the time he first walked out to meet and greet me while assessing my vehicle, he was patient and certain to not "Over Promise". Instead he explained that their staff that day was limited due to Hendricks, holding their Annual Christmas Party that evening at a near by venue. He went onto tell me that he would have one of Oil Change technicians take a look at the problem, to see if we could diagnose where the leak was coming from and that we'd then take it from there on any needed repairs. Not to long afterwards, he came into the courtesy lounge and sat down to let me know that the leak was coming from the "Oil Cooler" and that it would need to be replaced. While he felt like this was a covered item under one of my plans, he explained that there was still an approval process that would have to take place and that due to the time of day, it was questionable whether or not the approval could be gotten, or whether or not he had a tech that could get it done that day while short staffed. While I was completely understanding of this fact and really didn't expect for them to be able to make it happen... I thought I would express my need and problem with this being my everyday driver, and that my job as a School Teacher and Coach, really limited my time during the week and that if at all possible they could pull of some sort of miracle, I would be extremely Grateful!!! Ultimately, after a few expected hiccups along the way, and while still making sure to not over promise, Mike was able to get it worked out with one of the technicians and I felt very fortunate that they as well, had the part in stock for the repair to be made!! While not certain of the Mechanics name that actually performed the work, I will add that he was very courteous and respectful as well, making sure to come out to the waiting area himself, to let me know what exactly was going on where the repair stood along the way. After all was said and done, both Mike and the Repair Tech, get my highest praise for their willingness to go the extra distance to ensure that I would be able to leave in my daily driver, after a lengthy repair that was taken care of on a Saturday!! Thanks Guys and also Thanks to Hendricks! Sincerely, Andy Garrett More