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Hendrick Chrysler Dodge Jeep RAM

Birmingham, AL

4.9
5,638 Reviews

1624 Montgomery Hwy

Birmingham, AL

35216

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Showing 5,638 reviews

May 12, 2020

GREAT EXPERIENCE James did everything he could to get us the numbers we needed to do the deal. Hendricks is very customer oriented great experience will definitely giv More

by TIDER4LIFE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Cornelius, James Kennedy
May 13, 2020 -

Hendrick Chrysler Dodge Jeep RAM responded

Tider4life, we're happy you found our staff to be so supportive during your experience here at Hendrick Chrysler Dodge Jeep RAM Hoover.

May 12, 2020

The best to ever do it and everyone was very professional and will work with you to meet your needs Satisfaction Guaranteed ❤💯💪🙏🙌🥰,,,,, Hendricks will get you rite More

by Whitneymerriweather1
Recommend Dealer
Yes
Employees Worked With
Chandler Miller, Quentin Watkins
May 13, 2020 -

Hendrick Chrysler Dodge Jeep RAM responded

We appreciate your positive review about your recent experience with us!

May 12, 2020

He was great and went above and beyond to get the best vehicle for me and my current needs. I will definitely get any future cars from this dealership. More

by Sheliaw_07
Recommend Dealer
Yes
Employees Worked With
Chandler Miller, John Porter, Holley Frings, Austin Daugherty
May 11, 2020

Mr James was helpful from the very beginning, we were looking for the guy the website told us to find for a test drive but James came up to us and volunteered to take over as soon as we walked in so we d More

by gtdarden
Recommend Dealer
Yes
Employees Worked With
Chandler Miller, James Kennedy
May 13, 2020 -

Hendrick Chrysler Dodge Jeep RAM responded

Gtdarden, thank you for sharing your positive experience!

May 11, 2020

Made a 7:30 appointment for service on my vehicle. No one ever called with an update. I called at 12 to check the status; still had not gotten a diagnostic. Called at 2:30; still had not gotten a diagnostic. More

by l.king1
Recommend Dealer
No
Employees Worked With
AJ Given
May 12, 2020 -

Hendrick Chrysler Dodge Jeep RAM responded

l.king1, We hate to hear that your experience wasn't up to our standards. Please reach out to Allison, our Customer Relations Manager, at 205-545-8074. We would like the opportunity to discuss the details with you further.

May 11, 2020

Great Experience Great experience at Hendricks. Remembered working with this Sales Rep once before when I came on site. He remembered me which was cool. Faris worked o More

by BM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Faris Ibrahim
May 13, 2020 -

Hendrick Chrysler Dodge Jeep RAM responded

Bm, thank you for sharing your positive experience!

May 11, 2020

Great experience. Freindly atmosphere and customer oriented. James did everything he could to get the deal done. What more can you ask for 2 thumbs up. More

by TIDER4LIFE
Recommend Dealer
Yes
Employees Worked With
Chris Cornelius, James Kennedy
May 13, 2020 -

Hendrick Chrysler Dodge Jeep RAM responded

Tider4life, thank you so much for the positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 10, 2020

Incredibly helpful. James could tell me everything there was to know about many different car options and since purchasing my vehicle has helped me on numerous occasions with random questions I have had. Wo More

by Dylan
Recommend Dealer
Yes
Employees Worked With
James Kennedy
May 11, 2020 -

Hendrick Chrysler Dodge Jeep RAM responded

Dylan, thank you so much for the positive review!

May 09, 2020

Joel Watson is very disrespectful and shouldn't have any interaction with the public. He was very insulting, condescending, and aggressive. How do you expect to sell a vehicle to customer by insulting them More

by jaywilli25
Recommend Dealer
No
Employees Worked With
Joel Watson, Ronald Robinson
May 25, 2020 -

Hendrick Chrysler Dodge Jeep RAM responded

Had to call police on this guest that got in the face of a manager. This all during social distancing.

May 26, 2020 -

jaywilli25 responded

No one got in your face sir. You insulted my husband in front of our 7yo child, then played victim when he defended himself verbally. No one at your facility were wearing a mask, so do not try to play the concerned Covid-19 person; my family had on masks. Even when my husband walked away, you followed us taunting him, I am guessing so that you could call the police. So, don't play victim when you was the instigator. I literally had to turn around and tell you to back up because I was in the middle of you both, whom was several feet apart, and you walked up on me trying to get to my husband. You taunted him all the way out of the door. What professional grown man does that? Clearly your company allows this, especially since you are allowed to respond.

May 09, 2020

On this chilly, COVID19 Saturday we were sold a gorgeous 2020 Jeep Wrangler by Charles. We made the right decision to keep our business local at Hendrick since he took the time to explain each feature that More

by Kelly Garner
Recommend Dealer
Yes
Employees Worked With
Charles Ledbetter
May 11, 2020 -

Hendrick Chrysler Dodge Jeep RAM responded

Kelly Garner, we really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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