
Hendrick Chrysler Dodge Jeep RAM
Birmingham, AL
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James was super knowledgeable and helpful he paid attention to details and ended up getting a small scratch buffed out before we left the dealership. attention to details and ended up getting a small scratch buffed out before we left the dealership. More
Thanks for all your help with the car buying process! Charles Ledbetter was awesome! We will definitely use this dealership and salesman again in the future. Charles Ledbetter was awesome! We will definitely use this dealership and salesman again in the future. More
Not Thrilled I had an appointment for 10:45. We arrived a little early. I had stated which vehicle I was interested in. I had my financing already set up and th I had an appointment for 10:45. We arrived a little early. I had stated which vehicle I was interested in. I had my financing already set up and the credit union had already communicated with Hendricks. When I arrived, I expected the vehicle I wanted to be cleaned, parked out front, waiting on my arrival. This process took over five hours. I felt like I needed lunch. When I asked for water the sales girl brought me a cup of water, not bottled, and a bottled soda for my husband. The salesman I had been communicating with was tied up with another client so I guess an appointment really was not necessary. This was supposed to be VIP service. I have had VIP service before, this was NOT it. On a positive note, when we were finally ready to sign the paperwork, the finance guy was very informative and explained things to us very well. More
Mr.Corey Scott was a wonderful help. I came looking for a good deal and he delivered it for me. Mr. Scott customer service was excellent and I will be recommending him to my family and friends! good deal and he delivered it for me. Mr. Scott customer service was excellent and I will be recommending him to my family and friends! More
Mr. Mike I appreciate you and your time to service my needs for my vehicle. You were trying to get a little time to eat a little something before the end of the day, and you took that time to make sure I needs for my vehicle. You were trying to get a little time to eat a little something before the end of the day, and you took that time to make sure I was taken care of before you eaten your lunch. I find that to be a selfless act on your part and making sure the customer is cared for. I commend you sir for that and for an awesome job on the repair of my vehical. You guy's at Hendricks are truly awesome. I am a lifetime customer. Thank you for everything. Ron Hill More
Austin was very helpful and made the process enjoyable. He was very knowledgeable about the car we were buying and answered all of our questions. I will definitely contact him for any future car buying nee He was very knowledgeable about the car we were buying and answered all of our questions. I will definitely contact him for any future car buying needs. More
Great customer service and quality work performed. Great communication on vehicle status. My car was clean when I picked it up. I recommend this service department. communication on vehicle status. My car was clean when I picked it up. I recommend this service department. More
Chris Sloan took care of us far and above what was expected. He was polite, professional and communicated efficiently. We will definitely be returning for future service. expected. He was polite, professional and communicated efficiently. We will definitely be returning for future service. More
Very professional service. Service technician went over all services and checks performed in detail. Waiting room was clean and well equipped, including charging station for mobile devices. Obvious care no all services and checks performed in detail. Waiting room was clean and well equipped, including charging station for mobile devices. Obvious care noted in providing clean safe environment to prevent spread of virus. More