
Hendrick Chrysler Dodge Jeep RAM
Birmingham, AL
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This was a great experience, I appreciate the helpfulness of Austin with helping me choose the right car. His helpfulness was the decision for me choosing a car that day. As well as the speed and resourceful of Austin with helping me choose the right car. His helpfulness was the decision for me choosing a car that day. As well as the speed and resourceful they put in to getting the deal done. I recommend this dealership to anyone looking for a car. As well as recommended working with Austin to help you find a car. More

DeAndre was amazing! He listened to our wants and needs We are so grateful and we absolutely hope to work with DeAndre again in the future!! We also want to thank Chandler for making the financing side We are so grateful and we absolutely hope to work with DeAndre again in the future!! We also want to thank Chandler for making the financing side easy and comfortable!! Thanks guys so much for everything!! More
Had a great experience with Hendricks, they really look for what I wanted in a truck and found it so im thankful for there great customer service 🙌 for what I wanted in a truck and found it so im thankful for there great customer service 🙌 More
Short wait time Alan Given was very accommodating. He let me change my scheduled appointment to fit my work schedule. Waiting room was comfortable. Overall very good Alan Given was very accommodating. He let me change my scheduled appointment to fit my work schedule. Waiting room was comfortable. Overall very good experience. More
Not Thrilled I had an appointment for 10:45. We arrived a little early. I had stated which vehicle I was interested in. I had my financing already set up and th I had an appointment for 10:45. We arrived a little early. I had stated which vehicle I was interested in. I had my financing already set up and the credit union had already communicated with Hendricks. When I arrived, I expected the vehicle I wanted to be cleaned, parked out front, waiting on my arrival. This process took over five hours. I felt like I needed lunch. When I asked for water the sales girl brought me a cup of water, not bottled, and a bottled soda for my husband. The salesman I had been communicating with was tied up with another client so I guess an appointment really was not necessary. This was supposed to be VIP service. I have had VIP service before, this was NOT it. On a positive note, when we were finally ready to sign the paperwork, the finance guy was very informative and explained things to us very well. More
James was super knowledgeable and helpful he paid attention to details and ended up getting a small scratch buffed out before we left the dealership. attention to details and ended up getting a small scratch buffed out before we left the dealership. More
Thanks for all your help with the car buying process! Charles Ledbetter was awesome! We will definitely use this dealership and salesman again in the future. Charles Ledbetter was awesome! We will definitely use this dealership and salesman again in the future. More
Mr. Mike I appreciate you and your time to service my needs for my vehicle. You were trying to get a little time to eat a little something before the end of the day, and you took that time to make sure I needs for my vehicle. You were trying to get a little time to eat a little something before the end of the day, and you took that time to make sure I was taken care of before you eaten your lunch. I find that to be a selfless act on your part and making sure the customer is cared for. I commend you sir for that and for an awesome job on the repair of my vehical. You guy's at Hendricks are truly awesome. I am a lifetime customer. Thank you for everything. Ron Hill More
Austin was very helpful and made the process enjoyable. He was very knowledgeable about the car we were buying and answered all of our questions. I will definitely contact him for any future car buying nee He was very knowledgeable about the car we were buying and answered all of our questions. I will definitely contact him for any future car buying needs. More