
Hendrick Chrysler Dodge Jeep RAM
Birmingham, AL
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Very great service awesome Mr. Robert Hooks was really good to us he made sure that we was very happy with our purchase. I would recommend him to anyone who is looking to get a vehicle. 200% great guy. good to us he made sure that we was very happy with our purchase. I would recommend him to anyone who is looking to get a vehicle. 200% great guy. More
Staff is kind and helpful. Worked with Desmond and he made the process very easy. Would recommend this place to a friend searching for any car and will shop here in the future! made the process very easy. Would recommend this place to a friend searching for any car and will shop here in the future! More
Desmond was amazing! We looked at several places for a new Jeep and ended up choosing Hendrick because he was so helpful! 10/10 would recommend! new Jeep and ended up choosing Hendrick because he was so helpful! 10/10 would recommend! More
Desmond was a pleasure to work. He was professional, courteous, and all around nice guy. I would definitely buy from Desmond again in the future. courteous, and all around nice guy. I would definitely buy from Desmond again in the future. More
I visited Hendrick’s with the intention of looking at used Jeep Wranglers, because that was all I thought I could afford. James was able to get me into a BRAND NEW 2020 Wrangler that perfectly fit the b used Jeep Wranglers, because that was all I thought I could afford. James was able to get me into a BRAND NEW 2020 Wrangler that perfectly fit the budget that I had requested! (This was also my first time EVER purchasing a NEW vehicle!) I am loving my new Bikini blue Jeep, thanks to James! More
Fast and Friendly service. Anthony had genuine empathy for the fact that I need my truck for work and family. He went above and beyond to get my truck in and serviced in a timely manner. Great employee a for the fact that I need my truck for work and family. He went above and beyond to get my truck in and serviced in a timely manner. Great employee at driving customer satisfaction. More
Please stay away from this dealership!! The finance department totally screwed me on my deal and did not apply any of the applicable rebates to my contract. I bought a 2019 Dodge Journey in February of department totally screwed me on my deal and did not apply any of the applicable rebates to my contract. I bought a 2019 Dodge Journey in February of 2020, this vehicle had almost $7,000 in rebates. This was the sole reason that I picked this vehicle. While talking with finance, he assured me that he had applied all rebates and that I was not carrying any negative equity over into the Journey. Not until I recently requested a copy of my Bill of Sale that I saw that they did not apply one red cent of the rebate to my car! I have three children to buy cars from one day and I surely will not be shopping at either Hendricks property in Hoover, AL. More
Service was excellent, was informed about what was necessary to get repair done. Service was professional, Service Manager was Courteous , Knowlegeable along with being organized. necessary to get repair done. Service was professional, Service Manager was Courteous , Knowlegeable along with being organized. More
Staff is great very professional Ron Williams is the man... very quick with the process also worked with us and great ideas. Hendricks will get you riding man... very quick with the process also worked with us and great ideas. Hendricks will get you riding More
I was not pleased at all with the car service employee handling my car with absolutely no mask before and after serving my vehicle. I found this very disrespectful during this pandemic when I saw signs re handling my car with absolutely no mask before and after serving my vehicle. I found this very disrespectful during this pandemic when I saw signs requiring everyone to wear a mask at all times. I have a serious medical condition and my mother just got out of the hospital due to COVID 19. For the safety of customers including the safety of other employees, all employees should wear PPE during this terrible time. There should be No ifs ands or buts about it. Definitely not a satisfied customer this time. More