Back

Hendrick Chrysler Dodge Jeep RAM

Birmingham, AL

4.9
5,642 Reviews

1624 Montgomery Hwy

Birmingham, AL

35216

Directions

By Type

Showing 5,642 reviews

August 22, 2020

Very great service awesome Mr. Robert Hooks was really good to us he made sure that we was very happy with our purchase. I would recommend him to anyone who is looking to get a vehicle. 200% great guy. More

by Toniowilliams205
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Hooks, Chandler Miller
Aug 24, 2020 -

Hendrick Chrysler Dodge Jeep RAM responded

Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. Thanks for taking the time to share through this wonderful review!

August 20, 2020

Staff is kind and helpful. Worked with Desmond and he made the process very easy. Would recommend this place to a friend searching for any car and will shop here in the future! More

by Brandon H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Desmond Gray
Aug 24, 2020 -

Hendrick Chrysler Dodge Jeep RAM responded

Brandon H, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Chrysler Dodge Jeep RAM Hoover.

August 20, 2020

Desmond was amazing! We looked at several places for a new Jeep and ended up choosing Hendrick because he was so helpful! 10/10 would recommend! More

by Anstignani
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Desmond Gray
Aug 24, 2020 -

Hendrick Chrysler Dodge Jeep RAM responded

Anstignani, thank you for your kind words and this wonderful review! We’re so happy you chose us!

August 20, 2020

Desmond was a pleasure to work. He was professional, courteous, and all around nice guy. I would definitely buy from Desmond again in the future. More

by rfarm130
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Desmond Gray
Aug 24, 2020 -

Hendrick Chrysler Dodge Jeep RAM responded

Rfarm130, thank you for sharing your positive experience! We’re happy you found our staff to be so supportive during your experience here at Hendrick Chrysler Dodge Jeep RAM Hoover.

August 19, 2020

I visited Hendrick’s with the intention of looking at used Jeep Wranglers, because that was all I thought I could afford. James was able to get me into a BRAND NEW 2020 Wrangler that perfectly fit the b More

by Deputyaj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Burdine, Chandler Miller, James Kennedy
August 19, 2020

Fast and Friendly service. Anthony had genuine empathy for the fact that I need my truck for work and family. He went above and beyond to get my truck in and serviced in a timely manner. Great employee a More

by mcdanielw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Johnson
August 19, 2020

Please stay away from this dealership!! The finance department totally screwed me on my deal and did not apply any of the applicable rebates to my contract. I bought a 2019 Dodge Journey in February of More

by Lakeshia331
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Chris Cornelius
Sep 07, 2020 -

Hendrick Chrysler Dodge Jeep RAM responded

We do everything we can to ensure customers have all information and figures before signing. Mrs. Baker received $5250 in incentives/rebates. Mrs. Baker wanted to get her husband/ex-husband off a GM Financial loan on a 2020 Trax with a payoff of $32493.60, unfortunately the Trax at the time of trade lost significant value.

August 18, 2020

Service was excellent, was informed about what was necessary to get repair done. Service was professional, Service Manager was Courteous , Knowlegeable along with being organized. More

by srvmlj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Farnham
Aug 18, 2020 -

Hendrick Chrysler Dodge Jeep RAM responded

Srvmlj, we are very happy we could provide you with a positive experience!

August 18, 2020

Staff is great very professional Ron Williams is the man... very quick with the process also worked with us and great ideas. Hendricks will get you riding More

by DERRICK COLLIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Williams
Aug 18, 2020 -

Hendrick Chrysler Dodge Jeep RAM responded

Derrick Collie, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Chrysler Dodge Jeep RAM Hoover!

August 18, 2020

I was not pleased at all with the car service employee handling my car with absolutely no mask before and after serving my vehicle. I found this very disrespectful during this pandemic when I saw signs re More

by Gizmo
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike Farnham, Chris Sloan, Dakembi Baker, Taylor Lupo, Anthony Johnson
Sep 03, 2020 -

Hendrick Chrysler Dodge Jeep RAM responded

Gizmo, we appreciate your honest feedback. We're disappointed to hear that one of our own wasn't following our company's safety guidelines. This situation has been addressed with our team.

...
350
...