Back

Hendrick Chrysler Dodge Jeep RAM

Birmingham, AL

4.9
5,637 Reviews

1624 Montgomery Hwy

Birmingham, AL

35216

Directions

By Type

Showing 5,637 reviews

October 21, 2020

Desmond was perfect! He listened to everything I wanted and needed. I am very satisfied with the service. It was a great experience. Stress free. I love my new Jeep Wrangler! More

by givinsrachel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Desmond Gray
Oct 24, 2020 -

Hendrick Chrysler Dodge Jeep RAM responded

Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

October 20, 2020

Chris does a great job leading the Service Dept. Team. The work was completed when promised. I was very satisfied and will use Hendrick again. More

by Jax
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Sloan
Oct 24, 2020 -

Hendrick Chrysler Dodge Jeep RAM responded

We hope to be of service to you again in the future. Thank you for the kind review and supporting our team!

October 20, 2020

Cordell was extremely professional and helpful. We enjoyed our experience. Chandler was also very helpful. We will recommend Hendrick’s to our friends and family. More

by gobama1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chandler Miller, Cordell Scott
Oct 24, 2020 -

Hendrick Chrysler Dodge Jeep RAM responded

Gobama1234, we're happy you found our staff to be so supportive during your experience here at Hendrick Chrysler Dodge Jeep RAM Hoover. Thanks for sharing!

October 17, 2020

Hendricks was supposed to diagnose what’s causing my 2019 Jeep Wrangler sport for the warbling and shaking and vibration in the car but they did not , they just changed the steering damper which had a recall More

by ematalka
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Allan Caldwell
Nov 05, 2020 -

Hendrick Chrysler Dodge Jeep RAM responded

We appreciate you taking time to leave us a review and would love the opportunity to discuss your experience further. At your convenience please reach out to Allison at 205-545-8074. We look forward to hearing from you soon.

October 17, 2020

Chris Sloan, service manager for Hendrick Dodge. Jeep and Chrysler stands behind his word. My car started having internal engine issues and end up putting me down on the freeway. He responded to my texts and More

by Chris A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Sloan
Oct 24, 2020 -

Hendrick Chrysler Dodge Jeep RAM responded

Chris A, reviews like this give us motivation and help us ensure we provide high-quality care. Thank you for taking the time to share!

October 16, 2020

Austin was great! He and Shaun are always helpful! Would definitely recommend! I got myself a Ram 3500 and love it very much! Thanks again guys! More

by regg2910
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Daugherty
Oct 24, 2020 -

Hendrick Chrysler Dodge Jeep RAM responded

Regg2910, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Chrysler Dodge Jeep RAM Hoover!

October 16, 2020

I was able to get a challenger redeye thanks to Austin and Shaun I really appreciate how hard these guys work and how serious they take their job! More

by regg2910
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Daugherty
Oct 24, 2020 -

Hendrick Chrysler Dodge Jeep RAM responded

Regg2910, thanks for your praise and kind comments about our team. We appreciate you and your support!

October 16, 2020

Lauren was very rude, constantly on her phone, had an attitude and was constantly pressuring me to buy. I continually insisted that I needed to consult my wife before I buy any vehicle. I do not underst More

by Harrison Everheart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lauren Bush
Nov 05, 2020 -

Hendrick Chrysler Dodge Jeep RAM responded

We strive to provide a great experience to all of our guests; Unfortunately, this guest name doesn't exist in any of our systems. If you've had a negative experience with our dealership, please contact Allison at 205-545-8074 so we can gather more details, properly follow-up, and turn your experience around. Thank you!

October 15, 2020

Desmond did a wonderful job with helping purchase my used vehicle. He was quick and to the point and I was out of there within 2 hours. More

by leonardharris2288
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Desmond Gray
October 15, 2020

Robert HooksJohn Porter Chris CorneliusSee them and Robert Hooks John Porter Chris Cornelius See them and drive away in your new car! This is my second vehicle from Hendrick Dodge Jeep Ram! More

by Rashad.gardner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Lader, Robert Hooks, Chandler Miller, John Porter, Chris Cornelius, Joel Watson, Jim Saia, Holley Frings
...
339
...