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Hendrick Chrysler Dodge Jeep RAM

Birmingham, AL

4.9
5,636 Reviews

1624 Montgomery Hwy

Birmingham, AL

35216

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Showing 5,636 reviews

November 05, 2020

Crystal was amazing! She was patient, asked great qualifying questions. And great follow up. Darrien also assisted in closing the sale and was also great and a pleasure to deal with. Great experience More

by kbarnes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrian Julks, Crystal Mackey
Nov 18, 2020 -

Hendrick Chrysler Dodge Jeep RAM responded

Kbarnes, we're happy you found our staff to be so supportive during your experience here at Hendrick Chrysler Dodge Jeep RAM.

November 05, 2020

Larry was very professional I purchase a used jeep wrangler Saharra it had and issue with the gas cap light coming on . We tried tighten but that didn't work .took in to service to be repaired .got it More

by Otis.bragg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Big Larry, Adam Lader, Chandler Miller, Holley Frings, Larry Maddox
Nov 18, 2020 -

Hendrick Chrysler Dodge Jeep RAM responded

We hope to have the opportunity to earn 5 stars next time!

Nov 18, 2020 -

Otis.bragg responded

Today is 11/18/2020 i sill have not recieved my jeep back i had it one day .thats 11/01/2020 Hendricks service department on the other hand have had ownership for 26 days .this is not the Hendricks 5 start way of doing business. .the only time i here from them , is when i reach out and say what's the statues on my jeep . Again not the 5 start professionalism you expect from Hendricks .once the part was located why the part was not overnighted. I understand cov.19 but you know where the part is just overnighted the part. Please. I talk with Mr.porter who apologized for my inconvenience and the service department not offering a loaner car are a rental . The money that was saved on the rental could have used to overnight the parts ...its ok Iam just sharing my experience with Hendricks

November 04, 2020

I cant say enough great things about my experience at Hendricks, my man DeAndre Whisnant took care of me from beginning to end. If you're in the market to buy a car, I suject Hendricks. More

by Anthony Horn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DeAndre Whisnant, Corey Burdine
Nov 18, 2020 -

Hendrick Chrysler Dodge Jeep RAM responded

Anthony Horn, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Chrysler Dodge Jeep RAM!

November 03, 2020

Crystal and Jeff did a great job helping us find our next vehicle for our growing family. They worked very hard to make sure we were happy with the vehicle we chose and that it was within our budget. Highly More

by xavier.richard21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Morris, Crystal Mackey, Jeff Morris
Nov 18, 2020 -

Hendrick Chrysler Dodge Jeep RAM responded

Xavier.richard21, we're happy you found our staff to be so supportive during your experience here at Hendrick Chrysler Dodge Jeep RAM. Thanks for sharing!

November 03, 2020

DeAndre was very knowledgeable, engaging, and personable during our time together. Made the whole process run smoothly. Would definitely ask for him during next vehicle purchase. More

by Walton.ashwander
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Cornelius, DeAndre Whisnant
Nov 18, 2020 -

Hendrick Chrysler Dodge Jeep RAM responded

Hi Walton.ashwander, we are very happy to have provided you with such a positive experience! Thanks for taking the time to share!

November 01, 2020

Austin hayes was very helpful in getting me a new car. Everyone there was polite and made the process that much better. Also Chris Cornelius made the financing easy as well. Thanks again you guys were gre More

by lhhayes4524
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Cornelius, Austin Hayes
Nov 05, 2020 -

Hendrick Chrysler Dodge Jeep RAM responded

Thank you again for taking the time to let us know how we did. We truly appreciate your support!

November 01, 2020

I normally don’t post reviews, but I feel the need to point out outstanding service from Lauren especially in these times of 2020. I had the best customer service I have had from anywhere in a long time More

by Kalupshotts
Recommend Dealer
Yes
Employees Worked With
Lauren Bush
Nov 05, 2020 -

Hendrick Chrysler Dodge Jeep RAM responded

Hi Kalupshotts, we are very happy to have provided you with such a positive experience! Thank you!

November 01, 2020

TALK ABOUT GREAT SERVICE, Lauren was absolutely amazing making us feel comfortable throughout every process. She was so sweet and polite. We are very satisfied! More

by Amanda 1989
Recommend Dealer
Yes
Employees Worked With
Lauren Bush
Nov 05, 2020 -

Hendrick Chrysler Dodge Jeep RAM responded

Thanks for your positive review and support for our team!

November 01, 2020

Oh my gosh Lauren was absolutely wonderful handling everything with the sale i was so confused on what I wanted and she explained everything so we'll. I highly recommend her to anyone. More

by shannonleighbyrd
Recommend Dealer
Yes
Employees Worked With
Lauren Bush
Nov 05, 2020 -

Hendrick Chrysler Dodge Jeep RAM responded

Shannonleighbyrd, thanks for your praise and kind comments about our team!

November 01, 2020

I have to give my new car salesperson a shout-out for how quick easy and knowledgeable she was with assisting me with my new Jeep Grand Cherokee Laredo More

by Keri girl
Recommend Dealer
Yes
Employees Worked With
Lauren Bush
Nov 05, 2020 -

Hendrick Chrysler Dodge Jeep RAM responded

Keri Girl, we really appreciate your positive review!

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