Hendrick Chrysler Dodge Jeep RAM

We have had never been so disregarded and felt so disrespected in buying a vehicle from any other dealership than Hoover Hendrick CDJR. We communicated mostly by text since we were buying this vehicl disrespected in buying a vehicle from any other dealership than Hoover Hendrick CDJR. We communicated mostly by text since we were buying this vehicle from NC. Various times we were given misinformation, inaccurate information and lack of important information. The only thing that this dealership did right was ship our vehicle very quickly. However, we were missing the floor mats, the car was dirty on the INSIDE (understanding the outside would get dirty in transport) and the gas tank was 2/3 full. The latter two were not a huge deal, although still disappointing, but the point is more that we were told it was filled and detailed. We were told we would get paperwork in 5-7 business days, but after two weeks were told 30-45 days. We have not received a temporary tag, which we were told we would get. We want to transfer our vanity plates and cannot get anyone to give us an answer or resolution on registration. We cannot get anyone to call us back at this point. BUYER BEWARE!! More

Thank you Cedric for helping me purchase a 2023 Dodge Charger R/T. He was very nice and thorough! Adam did a good job too! Charger R/T. He was very nice and thorough! Adam did a good job too! More

Thanks Cordell for helping me get out of my situation and putting me into this new vehicle I look forward to working with you in the future!!! Thanks Cordell!! putting me into this new vehicle I look forward to working with you in the future!!! Thanks Cordell!! More

Thanks Cordell for helping out my wife on getting her out of her car situation into a new vehicle we thank you a lot for helping!! We really appreciate it and look forward to coming back to you in the near f of her car situation into a new vehicle we thank you a lot for helping!! We really appreciate it and look forward to coming back to you in the near future!! More

My service advisor Mike was very courteous and helpful. I would recommend service with Hendrick anytime. I would recommend service with Hendrick anytime. More

Ben Schmotz and Hendricks Team made for an excellent experience. Highly recommend if you are in the market for a vehicle. experience. Highly recommend if you are in the market for a vehicle. More

Cedric Collier you did a great job. You were very helpful and made today a good experience. You were very helpful and made today a good experience. More

Thank you Cedric! !! I purchased a Grand Cherokee! He was very nice and made sure all of my needs were made! !! I purchased a Grand Cherokee! He was very nice and made sure all of my needs were made! More

Brooklin and Adam were so awesome! They helped me buy my Jeep and were able to give me more for my trade than any other dealer. Definitely go see Brooklin when you go! You will not be They helped me buy my Jeep and were able to give me more for my trade than any other dealer. Definitely go see Brooklin when you go! You will not be disappointed!!! More

Great quick service, polite customer service. No problems and we were out in 45 minutes No problems and we were out in 45 minutes More