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Hendrick Chrysler Dodge Jeep RAM

Birmingham, AL

4.9
5,642 Reviews

1624 Montgomery Hwy

Birmingham, AL

35216

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Showing 5,642 reviews

December 17, 2020

Best customer service I have experienced in a long time. The professionalism and attention I received was well above par. I felt as if Marcus treated me as if I were family. I felt like he genuinely cared More

by momof4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcus Booth
Dec 21, 2020 -

Hendrick Chrysler Dodge Jeep RAM responded

Momof4, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Chrysler Dodge Jeep RAM!

December 15, 2020

very friendly well informed staff all made for a great experience, a good deal was made with a fair trade in value. I would highly recommend them to others. More

by boscodoc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chandler Miller, DeAndre Whisnant
Dec 18, 2020 -

Hendrick Chrysler Dodge Jeep RAM responded

Boscodoc, we are very happy we could provide you with a positive experience!

December 15, 2020

I had the best experience at Hendrick Chrysler Jeep. Kristy Laster is the greatest (GOAT)!!!! She did everything possible to make sure I got the 2021 Jeep Gladiator Sport S that I wanted. Go see her she More

by Jpcp1246
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristy Laster
Dec 18, 2020 -

Hendrick Chrysler Dodge Jeep RAM responded

Thanks so much for sharing and supporting our team! We appreciate you!

December 15, 2020

Oil change was seamless, no issues or trying to sell additional services, in fact told me about an extended oil change package that I may want to consider. Friendly More

by AWest
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcus Booth
Dec 18, 2020 -

Hendrick Chrysler Dodge Jeep RAM responded

Awest, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Chrysler Dodge Jeep RAM!

December 15, 2020

2nd time around using the collision center, Tracy and Dennis are great. I always received updates and they never rushed. I could tell the shop cared about getting it right and I appreciate it! More

by Bobby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Arrington, Traci Cannady, Todd Hart, Russ Tibbs
Dec 18, 2020 -

Hendrick Chrysler Dodge Jeep RAM responded

Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

December 15, 2020

Great service! I am really impressed with Hendricks, they have great people who are so helpful and friendly. I also love my Ram truck and I’m really looking forward to driving it for many years!! More

by ftaylor450
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Farnham, Chris Sloan, Joel Smith, Dakembi Baker, Anthony Johnson, Marcus Booth
Dec 18, 2020 -

Hendrick Chrysler Dodge Jeep RAM responded

Hi Ftaylor450, thank you for taking the time to leave a review for us at Hendrick Chrysler Dodge Jeep RAM. We're happy we could meet your expectations!

December 14, 2020

Very pleased with the entire experience. Looked at what I wanted to see. Got a fair price on the truck. Good closing experience. Got what I was quoted and a fair deal all around. Good for all involved. More

by catsscokel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Buck
Dec 18, 2020 -

Hendrick Chrysler Dodge Jeep RAM responded

Catsscokel, thank you for sharing your positive experience! We appreciate you and your business!

December 14, 2020

James was a lot of help i appreciate him a lot! if you’re looking to buy a car 10/10 recommend dealing with him and charles! they are great guys! More

by lewiskayla2020
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Kennedy
Dec 18, 2020 -

Hendrick Chrysler Dodge Jeep RAM responded

Lewiskayla2020, thanks for your praise and kind comments about our team. We appreciate you taking the time to share!

December 12, 2020

Very good service and fast turnaround time. Thanks Mike for getting our jeep taken care of quickly and professionally. It was a great chance to teach more to my daughter about the ease of taking care of h More

by denaberte
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Farnham
Dec 18, 2020 -

Hendrick Chrysler Dodge Jeep RAM responded

Denaberte, reviews like this give us motivation and help us ensure we provide high-quality care. Thanks so much for sharing and being a part of the Hendrick Family!

December 12, 2020

Mr.Robert Hooks for been my Dealer.I LOVE it so much Mr.Robert Hooks for been my Dealer. I LOVE it so much ...I'm back on the road he was very helpful and friendly and I would recommend him to everyone More

by Shay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Krystal , Robert Hooks
Dec 18, 2020 -

Hendrick Chrysler Dodge Jeep RAM responded

Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

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