
Hendrick Chrysler Dodge Jeep RAM
Birmingham, AL
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I would like to thank Steven Turner my sales agent for outstanding Service, Professinal Expertese and Imasing Customer Service with several follow ups weeks after my car was delivered. I am super happy wi outstanding Service, Professinal Expertese and Imasing Customer Service with several follow ups weeks after my car was delivered. I am super happy with my car and I would like to recommend Steven to be promoted or selected for the employee award! Thank you. Ivan LUTIN More
I LOVE MY CAR! Lauren was great and very responsive. I drove 10 hours to get the car and I am not disappointed :) she made sure everything was done on time and a speedy process so I could head back home b drove 10 hours to get the car and I am not disappointed :) she made sure everything was done on time and a speedy process so I could head back home before I had to be at work. The car is in great shape and looked brand new. I’m very happy with my choice and will definitely recommend the dealership to friends and family. More
Took my Jeep in on December 28th by appointment, needing the pinion bearings replaced. I had already got it diagnosed with a true Jeep mechanic but with the warranty I have, I have to use a dealership. Whoe the pinion bearings replaced. I had already got it diagnosed with a true Jeep mechanic but with the warranty I have, I have to use a dealership. Whoever test drove decided it was the transmission instead. They told me they only had 1 transmission mechanic and he was very backed up. It'd be a week or so before he could get to it. I left it there and Alan Caldwell called to let me know he was able to get me in a loaner, which I was greatful for. I called on January 23rd and it still hadn't made it into the shop but was told it would be within the next 2 days. Today, February 5th, they called to say the transmission man had been out for 3 days and now will be out indefinitely. So basically 6 weeks after leaving it, I'm picking it up and it never made it inside the shop. More

This place is Awesome especially Robert Hooks. You come in walking and leave out riding. They are friendly , knowledgeable and helpful. Robert Hooks please go see him and tell him LaSonia Sams sent you. Yo in walking and leave out riding. They are friendly , knowledgeable and helpful. Robert Hooks please go see him and tell him LaSonia Sams sent you. You also get a full tank of gas and a 25.00 gift card. Taxes, Stimulus , Employment they got your back. More
James was the best. He took good care of my wife while making the decision about purchasing a Jeep. Treated her like she was family. Great experience and will be back to see James making the decision about purchasing a Jeep. Treated her like she was family. Great experience and will be back to see James More
The atmosphere of the dealership was filled with positive energy from entering to leaving.....the care and interaction was awesome..I love the attentiveness of the dealers...I recommend this place to anybody energy from entering to leaving.....the care and interaction was awesome..I love the attentiveness of the dealers...I recommend this place to anybody looking to buy a car. More
Chris managed to literally get me in for service last minute. I had scheduled an appointment but had a personal issue arise and I had to make a quick change. Not only did he take me that very day, he man minute. I had scheduled an appointment but had a personal issue arise and I had to make a quick change. Not only did he take me that very day, he managed to get all my work done in much less time that I thought it would take. As always, this dealership has continually gone above and beyond all I've asked. From sales to service. Great job to a great team!!!! More