Hendrick Chrysler Dodge Jeep RAM
Birmingham, AL
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My past two experiences have been great. Came in for oil change. My service tech was personable and professional. Really appreciate his customer service. Thanks. change. My service tech was personable and professional. Really appreciate his customer service. Thanks. More
Towed my car to Hendrick Dodge following an accident. Was assigned to service writer, Marcus Booth. The next day, he called me and told me the process of my car repairs and already had my car in shop. Marcus assigned to service writer, Marcus Booth. The next day, he called me and told me the process of my car repairs and already had my car in shop. Marcus at Hendrick always called me and gave me updates on issues found and progress of work. They had the car for a month but parts were usually the culprit for delays. I am very satisfied with the service Marcus and technicians at Hendrick Dodge gave me. I recommend them and if needed in the future, will definitely be back. More
I visited several times over the course of a couple years while trying to decide on a vehicle and never felt high pressure sales. Everyone one was friendly and knowledgeable about the vehicles. Be sure to kn while trying to decide on a vehicle and never felt high pressure sales. Everyone one was friendly and knowledgeable about the vehicles. Be sure to know what you want and must haves and budget to enjoy the process, it will make it easier on everyone. The holiday weekend gave a few hiccups on the financing side, just be prepared for a hard inquiry on your credit report when you begin getting serious about a vehicle and give your personal info to begin talking price and payments. It is up to the buyer to know the process as well as sales people to inform and guide. All in all it was a good experience and I am very pleased with my purchase. Kudos to the ladies at the front desk for kicking off the experience right with a friendly smile and being helpful! More
When you’re ready to buy a car, see ROBERT HOOKS! Robert was professional, knowledgeable, extremely helpful and took all of my fears of buying a car away instantly. He also helped me find a vehicle that I L was professional, knowledgeable, extremely helpful and took all of my fears of buying a car away instantly. He also helped me find a vehicle that I LOVE at a lower payment then I expected! If I could give more than 5 stars I certainly would. Do yourself the favor and get to Hendrick CDJR, see Robert Hooks and walk out with your dream car today! More
Great experience at dealership sales and services as whole. Very professional from the beginning to end. I have purchased two cars from Corey S. he is an excellent salesperson. whole. Very professional from the beginning to end. I have purchased two cars from Corey S. he is an excellent salesperson. More
Tyler Pace was very nice to work with he made it very enjoyable and as stress free as possible! The ladies at the front desk on both days that I was there were very nice and friendly which is very apprec enjoyable and as stress free as possible! The ladies at the front desk on both days that I was there were very nice and friendly which is very appreciated. More
Quick and easy process. Good communication through internet and in person. Desmond Gray did awesome!! Thank you. Would recommend again for anyone in the market for a new or used car. internet and in person. Desmond Gray did awesome!! Thank you. Would recommend again for anyone in the market for a new or used car. More