Hendrick Chrysler Dodge Jeep RAM
Birmingham, AL
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I scheduled a Saturday morning oil change as part of my Jeep Wave program. First the good: They did the job within an hour and as far as I can tell, correctly. The service writer was friendly, but Jeep Wave program. First the good: They did the job within an hour and as far as I can tell, correctly. The service writer was friendly, but only after the bad. Being COVID-Tymes, when I pulled up, before getting out of my Jeep, I asked, "do you have a mask?" He looked at me as if I had three heads and said, "No." "Can you please get one?" "Yes," he said. Honestly, I'm not sure if he did or didn't have one when he drove off, but did have one when he came back out to tell me that it was ready. So, there's your star. If someone pulls up wearing a mask or asks if you have one, wear a dang mask before you get into their vehicle. A lot of us consider it to be one of the only safe places left to be when out of the house. More
Great customer service and they work with you I highly recommend this dealership if you’re looking for great customer they are the ones and i love my jeep recommend this dealership if you’re looking for great customer they are the ones and i love my jeep More
Hello I purchased a raptor recently and I live out of state. Sales associate Desmond Gray was very attentive and responsive. Thank you, the purchasing experience couldn't be been better. Thanks Desmond a state. Sales associate Desmond Gray was very attentive and responsive. Thank you, the purchasing experience couldn't be been better. Thanks Desmond and the Hendrick cdjr team More
Everyone at Hendrick was really helpful and made the whole experience very smooth. Craig Underhill was very easy to work with and recommended several options before helping me to custom order the car I whole experience very smooth. Craig Underhill was very easy to work with and recommended several options before helping me to custom order the car I wanted. I would definitely recommend Hendrick as they have great values on trade ins and very helpful sales and finance people to work with. More
The dealership had a great worker named Robert Hooks who went above and beyond to service us. I would like to thank them for being so great and thank him personally for being the best car salesman I’ve ever went above and beyond to service us. I would like to thank them for being so great and thank him personally for being the best car salesman I’ve ever encountered. More
The dealership Rodney was one of the best salesman we ever had with a recommend him to anybody he's a great guy honest and trustworthy ever had with a recommend him to anybody he's a great guy honest and trustworthy More
Chris is always kind and listens to me. I have had to wait for things, which is current situation right now, but Chris keeps me informed of things and is honest so my expectations are always met. wait for things, which is current situation right now, but Chris keeps me informed of things and is honest so my expectations are always met. More