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Hendrick Chrysler Dodge Jeep RAM

Birmingham, AL

4.9
5,454 Reviews

1624 Montgomery Hwy

Birmingham, AL

35216

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Showing 5,454 reviews

September 25, 2021

We had a great experience today with Desmond Gray. Well mannered young man and very friendly. He helped us pick the perfect truck and was very helpful with all questions we had. Great experience!! More

by Rachel_robertson3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Desmond Gray
Sep 28, 2021 -

Hendrick Chrysler Dodge Jeep RAM responded

Rachel_robertson3, we are very happy we could provide you with a positive experience! Thanks so much for sharing!

September 25, 2021

We had the best experience at Hendrick with Desmond Gray! Normally, I dread dealing with the salesmen because they talk too fast and try to be a little pushy - NOT the case with Desmond! Desmond was very "la More

by Chrisrobertson1234
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Desmond Gray
Sep 29, 2021 -

Hendrick Chrysler Dodge Jeep RAM responded

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Thanks so much for sharing!

September 23, 2021

Nice people to work with. Service was rendered in a timely fashion and I'm thankful More

by Christopher Morris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Farnham, Chris Sloan, Dakembi Baker, Marcus Booth, James Dyson, Jack Helvin
Sep 25, 2021 -

Hendrick Chrysler Dodge Jeep RAM responded

Christopher Morris, thanks for your praise and kind comments about our team!

September 23, 2021

I am satisfied with my experience all were friendly and helpful from the sales to finance More

by Ken clark
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TJ Higginbotham
Sep 24, 2021 -

Hendrick Chrysler Dodge Jeep RAM responded

Ken Clark, thanks for your praise and kind comments about our team! We appreciate your support through this positive review!

September 23, 2021

Have been trying for several months to get my front camera replaced and get the run around. Will most likely be going to a different Jeep dealer in my area. My vehicle is new btw. More

by Coop C
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Sloan
Oct 18, 2021 -

Hendrick Chrysler Dodge Jeep RAM responded

We strive to provide a great experience to all of our guests; Unfortunately, there's not enough information provided for our team to properly follow-up on this experience outside of this review response. Please contact Allison at 205-545-8074 so we can gather more details and hopefully work towards a resolution with you. Thank you!

September 23, 2021

The dodge team made this the easiest transaction and went above and beyond for our company. We are forever a dodge company because of Hendrick Dodge Ram. Thank you for all your help and willingness to out More

by R.Harden
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chandler Miller, Joel Watson, Holley Frings, Desmond Gray
Sep 25, 2021 -

Hendrick Chrysler Dodge Jeep RAM responded

R.harden, we're happy you found our staff to be so supportive during your experience here at Hendrick Chrysler Dodge Jeep RAM. Thank you for your kind words and this wonderful review!

September 23, 2021

Mr. Craig Underhill and the rest of the staff did a amazing job to get us the truck we wanted for the price we wanted. Would definitely recommend to everyone More

by medwards6571
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Underhill
Sep 25, 2021 -

Hendrick Chrysler Dodge Jeep RAM responded

Medwards6571, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Chrysler Dodge Jeep RAM!

Sep 25, 2021 -

medwards6571 responded

Again thanks for all that you did we are loving the truck. Will definitely recommend to friends and family

September 22, 2021

Mike in the service department handled the business with my 2013 Dodge Challenger. Ill go see him and his crew again if I need any work done More

by C. Pharo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Farnham
Sep 24, 2021 -

Hendrick Chrysler Dodge Jeep RAM responded

C. Pharo, we're glad to hear you enjoyed your visit with us! Thanks so much for sharing and supporting our team!

September 22, 2021

Best dealership that I have ever purchase a vehicle from. Everyone from the receptionist to the salesmen were professional and courteous. Will recommend to my friends that they take the short drive to Hendri More

by Ltoole99
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chandler Miller, DeAndre Whisnant
Sep 24, 2021 -

Hendrick Chrysler Dodge Jeep RAM responded

Ltoole99, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Chrysler Dodge Jeep RAM!

September 21, 2021

I scheduled a Saturday morning oil change as part of my Jeep Wave program. First the good: They did the job within an hour and as far as I can tell, correctly. The service writer was friendly, but More

by poomountain
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
No idea who
Sep 23, 2021 -

Hendrick Chrysler Dodge Jeep RAM responded

Thank you for taking the time to share your recent visit details with us. We appreciate the feedback, and have followed up with our team on this matter. A mask was worn in your vehicle as requested from the time the Advisor pulled your vehicle back for service. Thank you for the opportunity to improve!

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