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Hendrick Chrysler Dodge Jeep RAM

Birmingham, AL

4.9
5,926 Reviews

1624 Montgomery Hwy

Birmingham, AL

35216

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Showing 5,926 reviews

November 30, 2022

Kaitlyn was very knowledgeable and helpful throughout the entire process of getting my car fixed and ready to go! More

by SavyG123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaitlyn Potts
Dec 01, 2022 -

Hendrick Chrysler Dodge Jeep RAM responded

Hello Savyg123, thank you; we appreciate your feedback! Thanks again for the recommendation, and have an amazing day!

November 30, 2022

I had a positive experience when bringing in my vehicle with a leak. Not only did they fix it, but Kaitlyn kept me informed on what was going on and answered any questions I had. This made an already stres More

by DogMom205
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaitlyn Potts
Dec 01, 2022 -

Hendrick Chrysler Dodge Jeep RAM responded

We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

November 29, 2022

Kaitlyn kept me updated at all times and it was a pleasure working with her More

by Hiu234
Recommend Dealer
Yes
Employees Worked With
Kaitlyn Potts
Dec 01, 2022 -

Hendrick Chrysler Dodge Jeep RAM responded

Hi Hiu234, we are very happy to have provided you with such a positive experience! Thanks so much for the positive review!

November 29, 2022

Awsome. Ask for Desmond gray. Not push great one to work with. He was great. Joel was jerk. Almost lost our business for his rudeness. Only reason we went ba More

by curtistll
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Desmond Gray
Nov 30, 2022 -

Hendrick Chrysler Dodge Jeep RAM responded

Hi Curtistll, we are very happy to hear Desmond provided you with a positive experience! We appreciate the details and feedback of your visit!

November 29, 2022

Saleman Desmond Gray was amazing! No pressure and treated us right. Made the deal happen! More

by Janiegablecurtis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Desmond Gray
Nov 29, 2022 -

Hendrick Chrysler Dodge Jeep RAM responded

Janiegablecurtis, thank you so much for the positive review and support for our team!

Nov 29, 2022 -

Janiegablecurtis responded

I only have one complaint and we almost walked away because of the sale manager Joel. He was not helpful, nor did he try to assist us with financing. We have a perfect credit score! We are from out of town, so are not familiar with the area, he sent the salesman Desmond out to tell us we could go down two red lights to a credit union to see if they can finance us. When I complained about that he said what do you want me to do drive you there? I felt very disrespected by him! If it wasn't for Desmond we would have not come back. HENDRICK DO BETTER!! JOEL DO BETTER!! Thanks Desmond you ROCK!!

Nov 29, 2022 -

Hendrick Chrysler Dodge Jeep RAM responded

Thank you for the feedback on your experience. Our team will be following up on this. We appreciate you and your business!

November 28, 2022

Raheem was a great help/ major asset to assisting me and my family in selecting the perfect vehicle for us. He displayed great patience and he is very detailed oriented in helping customers find the perfect More

by Marcellius60
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
RJ Montgomery
Nov 29, 2022 -

Hendrick Chrysler Dodge Jeep RAM responded

Marcellius60, thank you for your kind words and this wonderful review!

November 28, 2022

Joseph Alnemer was awesome! He asked all the right questions to make sure I was getting the right vehicle. He was very transparent with every step of the process. I would recomm More

by Lindsaym
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Alnemer
Nov 29, 2022 -

Hendrick Chrysler Dodge Jeep RAM responded

Lindsaym, thank you for your kind words and this wonderful review!

November 28, 2022

Salesman, Freddie, was great. He worked really hard to find exactly what we were looking for. Experience was great!! More

by Nailtaxservice
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Porter, Chris Cornelius, Freddie Jordan
Nov 29, 2022 -

Hendrick Chrysler Dodge Jeep RAM responded

Nailtaxservice, we're glad you had such a wonderful experience with us! Thanks for taking the time to share and support Freddie and the team!

November 28, 2022

We enjoyed working with the sales team to make our purchase. The process was convenient and personable. More

by Cissy.bates
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Lader, Corey Burdine, Desmond Gray, Chris Reuther
Nov 29, 2022 -

Hendrick Chrysler Dodge Jeep RAM responded

Cissy.bates, we are so pleased you enjoyed your visit with us! Thank you so much for sharing and supporting our team!

November 25, 2022

Hank was awesome. Took care of everything seamlessly for us. Very excited and will use this dealership again! More

by allisondeanerickson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hank Richardson
Nov 29, 2022 -

Hendrick Chrysler Dodge Jeep RAM responded

Hi Allisondeanerickson, we are very happy to have provided you with such a positive experience! Thank you so much for sharing and supporting our team!

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