Hendrick Chrysler Dodge Jeep RAM

Good deal and the sales rep Kelsey Layton went above and beyond to ensure I was satisfied with my purchase. The sales team are nice, and Kelsey and Corey (financing) are both very professional. However, the beyond to ensure I was satisfied with my purchase. The sales team are nice, and Kelsey and Corey (financing) are both very professional. However, the detailing team did a half-way job the first time and also forgot to install my new tires as the sale was late in the day and the car had only just been traded in. Kelsey realized what had happened and called me to fix the problem. He drove to my town to pick up the car and gave me a loaner vehicle for my trouble. He took it back to the shop for the tire installation and service. Corey was very helpful in choosing the right warranty protection and he activated my lowjack account for me remotely. Kelsey ensured all of the things that needed doing to make it a great experience were done and then drove the car back to me. Having gotten the car back now I can say that they are enduring some disarray while their dealership is under construction but they work hard to ensure customers are satisfied. The detailing department may need some additional oversight. Overall I had a good experience with positive and professional people, like Kelsey and Corey, and I’ll be enjoying my free oil changes when I come through Birmingham! More

The sales person Robert Hooks was a great salesman he took time out with me and work with me. He was a very pleasant person I will be sending him more sales. took time out with me and work with me. He was a very pleasant person I will be sending him more sales. More

The good people of Hendrick CDJR, always take care of me. I appreciate how they communicate with me and make me feel like family & not just another customer. They go out of their way to make you feel spe me. I appreciate how they communicate with me and make me feel like family & not just another customer. They go out of their way to make you feel special. They truly love what they do, and it shows. Great work! More

Freddie Jordan was great to work with and got me in a great truck and I recommend Freddie for all your sales needs call him 2053817077 great truck and I recommend Freddie for all your sales needs call him 2053817077 More

Great buying experience. Joseph Alnemer provided excellent customer service and made our purchase very easy. He was awesome to work with. Highly recommend him as a salesma Joseph Alnemer provided excellent customer service and made our purchase very easy. He was awesome to work with. Highly recommend him as a salesman and the dealership. More

Service department has been top notch. They laid out what the recommended service items with absolutely no pressure. They laid out what the recommended service items with absolutely no pressure. More

Brandon was extremely professional and helpful. We highly recommend to anyone looking for a new vehicle! We highly recommend to anyone looking for a new vehicle! More

Brandon did everything we asked of him. He picked the exact truck I described. He did not push us and allowed us to walk away and sleep on the decision. He picked the exact truck I described. He did not push us and allowed us to walk away and sleep on the decision. More

As busy as the dealership was today (a good thing! ) our salesman, Brandon Davis, made me feel we were priority. He answered all our questions, was professional and friendly. I’d highly recommend worki ) our salesman, Brandon Davis, made me feel we were priority. He answered all our questions, was professional and friendly. I’d highly recommend working with Brandon and Hendricks. More

Service rep was very friendly and helpful. He called when he said he would and worked on expediting getting my car fixed. He called when he said he would and worked on expediting getting my car fixed. More