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Hendrick Chrysler Dodge Jeep RAM

Birmingham, AL

4.9
5,638 Reviews

1624 Montgomery Hwy

Birmingham, AL

35216

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Showing 5,638 reviews

October 21, 2022

Only dealt with Collision department. Couldn’t ask for better experience. Chad was great as well as the people on front desk. More

by mconnor008
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chad Arrington
Oct 23, 2022 -

Hendrick Chrysler Dodge Jeep RAM responded

Mconnor008, we strive for 100% satisfaction and hope to have the opportunity to earn 5 stars next time. Thanks for your praise and kind comments about our team.

October 21, 2022

Very professional, courteous and always makes sure your needs are met. Will definitely do business with this dealership again More

by itoddjr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hank Richardson, Alan Caldwell
Oct 23, 2022 -

Hendrick Chrysler Dodge Jeep RAM responded

We're glad to hear we delivered such a great experience. We're looking forward to your next visit with us! If there's anything further we can do for you, we are happy to help!

October 20, 2022

Not good at all they do not stand behind there vehicles the extended warranty is not what they say it is they take your money and run More

by Boiler20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Cornelius, Alan Caldwell
Oct 23, 2022 -

Hendrick Chrysler Dodge Jeep RAM responded

Boiler20, Thank you for taking our call today! We look forward to the opportunity to discuss things further, gather details, and work at turning your experience around! Please contact Allison at your earliest convenience. We look forward to hearing from you!

October 20, 2022

Good quality company, fast friendly service very pleasant staff to help me with my automobile choices More

by lindabarrett0313
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Hooks
Oct 23, 2022 -

Hendrick Chrysler Dodge Jeep RAM responded

Lindabarrett0313, we're happy you found our staff to be so supportive during your experience here at Hendrick Chrysler Dodge Jeep RAM. Thanks for taking the time to share and support our team!

October 20, 2022

Mike was very helpful. The work needed was completed by the requested time, even though the work scope increased and the original estimate was later than we wanted. We will More

by jehornbu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Farnham
Oct 23, 2022 -

Hendrick Chrysler Dodge Jeep RAM responded

Jehornbu, We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

October 20, 2022

Very patient and helpful. Enjoyed the experience with Kelsey and his guidence to a new vehicle More

by matttrumbly16
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelsey Layton
Oct 21, 2022 -

Hendrick Chrysler Dodge Jeep RAM responded

Matttrumbly16, we are so pleased you enjoyed your visit to Hendrick Chrysler Dodge Jeep RAM! Thanks for the praise and kind comments about our team!

October 19, 2022

Chris Sloan is outstanding! Kind, knowledgeable and great to work with. Great service on my 2019 Jeep Cherokee! All around wonderful experience! I wouldn’t hesitate to bring my More

by Bridgetff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Sloan
Oct 21, 2022 -

Hendrick Chrysler Dodge Jeep RAM responded

Bridgetff, we are so pleased you enjoyed your visit to Hendrick Chrysler Dodge Jeep RAM! Thanks for your praise and kind comments about our team!

October 19, 2022

Hendrik was wonderful, Kelsey Layton was really great and helpful thru the process! Would definitely recommend! More

by Anharms
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelsey Layton
Oct 21, 2022 -

Hendrick Chrysler Dodge Jeep RAM responded

Anharms, we're glad you had such a wonderful experience with us! Thanks for sharing and supporting our team!

October 18, 2022

Their customer service was good, and the wait was tolerable. I like being able to use their online scheduling. More

by J.Simmons
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't remember their name.
Oct 19, 2022 -

Hendrick Chrysler Dodge Jeep RAM responded

J.simmons, we appreciate your positive review and hope to have the opportunity to earn 5 stars next time!

October 18, 2022

The service writers kept me informed of the repair progress throughout the repair procedure. Parts were not in the dealer’s stock, but arrangements were made to have those parts delivered. This did cr More

by BamBam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Dyson, Alan Caldwell
Oct 20, 2022 -

Hendrick Chrysler Dodge Jeep RAM responded

Bambam, we're happy to hear you had such a positive experience with our team! Thanks so much for taking the time to let us know how we did!

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