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Hendrick Chrysler Dodge Jeep RAM

Birmingham, AL

4.9
5,635 Reviews

1624 Montgomery Hwy

Birmingham, AL

35216

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Showing 5,635 reviews

February 07, 2023

They made the car buying experience easy and very fast. Couldn't ask for anything more Christopher R was great very easy to work with and found the exact vehicle I was looking for. call Chris R at 205 6013 More

by DaveC2323
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chandler Miller, Chris Reuther
Feb 09, 2023 -

Hendrick Chrysler Dodge Jeep RAM responded

Davec2323, we're glad you had such a wonderful experience with us!

February 06, 2023

Freddie was awesome! He worked hard to find something I would like and my price range. More

by vboatwright
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Lader, Freddie Jordan
Feb 08, 2023 -

Hendrick Chrysler Dodge Jeep RAM responded

Vboatwright, we are so pleased you enjoyed your visit with Freddie and the team!

February 06, 2023

Had a great experience with Lauren Lee when I purchased my GMC Terrain… thank you for making it a comfortable and easy process !!! More

by Mw9927324
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lauren Bush
Feb 08, 2023 -

Hendrick Chrysler Dodge Jeep RAM responded

Mw9927324, we're glad you had such a wonderful experience with us!

Feb 08, 2023 -

Mw9927324 responded

It was amazing …. Love Lauren Bush Lee

February 06, 2023

The customer service was great. They were very quick with an oil change and tire rotation for my Gladiator. I could not be more pleased. More

by T.K. Smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Dyson
Feb 08, 2023 -

Hendrick Chrysler Dodge Jeep RAM responded

T.k. Smith, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Chrysler Dodge Jeep RAM!

February 06, 2023

They were fast and they went over everything about my Jeep Wrangler. And everybody was friendly More

by Tnecole7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kaitlyn Potts, Cody Ramsey
Feb 08, 2023 -

Hendrick Chrysler Dodge Jeep RAM responded

Tnecole7, we are so pleased you enjoyed your visit to Hendrick Chrysler Dodge Jeep RAM!

February 05, 2023

The customer service was professional and courteous. The sales representative was very knowledgeable of the vehicle I purchased and went the extra mile to ensure customer satisfaction. I would recommend More

by jlkendrick1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Desmond Heath
Feb 08, 2023 -

Hendrick Chrysler Dodge Jeep RAM responded

We're glad to hear Desmond delivered such a great experience. If there's anything further we can do for you, we are happy to help!

February 05, 2023

Brandon Davis, was excellent. He was very knowledgeable about the vehicle that he sold us, and a phenomenal salesman. More

by Mylesah1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Davis
Feb 08, 2023 -

Hendrick Chrysler Dodge Jeep RAM responded

Mylesah1, we're glad you had such a wonderful experience with us!

February 05, 2023

Service department is terrible lack of communication. They don’t honor warranties out to just get money out of you bad service. More

by Jbjeep
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Sloan, Kaitlyn Potts
Feb 08, 2023 -

Hendrick Chrysler Dodge Jeep RAM responded

We strive to provide a great experience to all of our guests; Unfortunately, this guest name doesn't exist in any of our department systems. If you've had a negative experience with our dealership, please contact Allison at 205-545-8074 so we can gather more details, properly follow-up, and turn your experience around. Thank you!

February 04, 2023

The service department lies to customers and do represent Hendricks standards that I read about More

by Rgilbert60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Sloan
Feb 08, 2023 -

Hendrick Chrysler Dodge Jeep RAM responded

We are disappointed to hear that you feel you did not have a more positive experience with us at Hendrick Chrysler Dodge Jeep RAM.

February 04, 2023

I made and honored an appointment for service and repair. The appointment was Friday Jan 27 at 1000. Diagnosis and work was started Wed Feb 1. Why was the van there three business days without being touched? More

by Mrs Barnett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Sloan
Feb 08, 2023 -

Hendrick Chrysler Dodge Jeep RAM responded

Hello Mrs Barnett, thank you; we really appreciate your feedback!

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