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Hendrick Chrysler Dodge Jeep RAM

Birmingham, AL

4.9
5,482 Reviews

1624 Montgomery Hwy

Birmingham, AL

35216

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Showing 5,482 reviews

August 07, 2024

My buying experience was good, and later service department rep Emily was great when I had a repair. More

by Heatherramsey01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily's manager was very helpful but forget his name :), Emily Van Meter
Aug 07, 2024 -

Heatherramsey01 responded

The service department is well-managed and staffed by good people who seem to be honest and value customer relationships over immediate profits. It's pleasant for the customer and smart management- win/win. I'm not going to drive this car forever...

August 07, 2024

Hendrick Hoover is always GREAT! I am so happy I purchased my vehicle from them 4 years ago. Every time I need anything they show up and show out! More

by nsyoung94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Caldwell, Emily Van Meter
Sep 08, 2024 -

Hendrick Chrysler Dodge Jeep RAM responded

We're happy to hear you had such a positive experience with our team! Thanks so much for sharing!

August 06, 2024

Thanks Cordell for helping me get my son into a new 4runner and thanks for everything More

by sarahcmcelvy
Recommend Dealer
Yes
Employees Worked With
Cordell Scott
Sep 07, 2024 -

Hendrick Chrysler Dodge Jeep RAM responded

Thank you so much for the positive review and support for our team!

August 05, 2024

Great service by the service rep. Nice dealer facility and service department. Why do I need to write 15 words? More

by Kenneth.horbatiuk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Farnham
Sep 07, 2024 -

Hendrick Chrysler Dodge Jeep RAM responded

Thank you so much for the positive review and support for our team!

August 05, 2024

I will never shop at Hendricks again. I had Dodge Durango transferred in from another dealership in North Carolina and sign paperwork stating that the car was new and only had 15 miles on More

by mr.dguillot
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
DeAndre Whisnant
Sep 07, 2024 -

Hendrick Chrysler Dodge Jeep RAM responded

We appreciate you taking time to leave us a review and giving us this feedback, as we're always looking for ways to improve. This has been reviewed by upper management, and we sincerely apologize for your experience!

August 03, 2024

Sales person was fantastic (thanks DeAndre! !). Nice clean high tech facility but would finance elsewhere More

by Donnie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
DeAndre Whisnant, Corey Burdine
Sep 08, 2024 -

Hendrick Chrysler Dodge Jeep RAM responded

We're happy to hear you had such a positive experience with our team! Thanks so much for sharing!

August 03, 2024

Freddie J was great to work with and gave us a great experience and it was very quick and I am very happy with my purchase More

by Chocolate36728
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Porter, Corey Burdine, Freddie Jordan
Sep 07, 2024 -

Hendrick Chrysler Dodge Jeep RAM responded

Thank you so much for the positive review and support for our team!

August 03, 2024

Freddie J was great to work with and got me into a truck hassle free and i am very happy with my purchase everybody need to see this man he is amazing and is very professional and patient and will work hard More

by carlos36728
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Porter, Corey Burdine, Freddie Jordan
Sep 07, 2024 -

Hendrick Chrysler Dodge Jeep RAM responded

Thank you so much for the positive review and support for our team!

August 03, 2024

Freddie J was so patient with me and gave me all the info to make a well informed buying decision I am very happy with my experience at Hendrick CDJR More

by Annatidwell0423
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Porter, Desmond Gray, Freddie Jordan
Sep 08, 2024 -

Hendrick Chrysler Dodge Jeep RAM responded

We're happy to hear you had such a positive experience with our team! Thanks so much for sharing!

August 02, 2024

Christian was an amazing service advisor; made sure all my needs were met, and kept me updated about my vehicle. I have always enjoyed using the dealership and I will continue too! Great job guys! More

by lindsey.mcdaniel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Smith
Sep 08, 2024 -

Hendrick Chrysler Dodge Jeep RAM responded

We're happy to hear you had such a positive experience with our team! Thanks so much for sharing!

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