
Hendrick Chrysler Dodge Jeep RAM
Birmingham, AL
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Freddie J was great to work with and got me in a vehicle that I love and he was very straightforward with me and very hardworking I am definitely coming back to get another one from him that I love and he was very straightforward with me and very hardworking I am definitely coming back to get another one from him More
My buying experience with Hendrick Chrysler was awesome! ! Sales Rep. (Desmond Gray) was the main reason. I am 61 years old and have bought multiple vehicles over the years and I must say Desmond provided th ! Sales Rep. (Desmond Gray) was the main reason. I am 61 years old and have bought multiple vehicles over the years and I must say Desmond provided the best experience to date. I would definitely purchase another vehicle from Hendrick Chrysler and will always request Desmond!! More
Good experience. All staff were courteous, organized, and work was excellent. they are my go to collision center for all work on both of my cars. All staff were courteous, organized, and work was excellent. they are my go to collision center for all work on both of my cars. More
Cedric was a great help to me and my wife in buying our SECOND vehicle from him! Both experiences were as stress free as purchasing a vehicle can be. Highly recommend him if you’re looking to purchase a ne SECOND vehicle from him! Both experiences were as stress free as purchasing a vehicle can be. Highly recommend him if you’re looking to purchase a new or used vehicle. More
Freddie J Was great to work with and got me in a vehicle that I love and will give me the opportunity to be great I really appreciate the service he was awesome!!!! that I love and will give me the opportunity to be great I really appreciate the service he was awesome!!!! More
Sales experience is excellent, but the service department is horrible. I was charged for a service not performed and did not realize it until I left the dealership. The service supervisor advised me he woul is horrible. I was charged for a service not performed and did not realize it until I left the dealership. The service supervisor advised me he would notate the system and we could take care of that the next time I brought the car in. I recently wanted to bring the car in to take care of the issue, and I was told no. Lesson learned: get it in writing, and do not trust their word. trying to speak to a manager to get you disconnected and when you call back, they transfer you directly to his voicemail. I wanted to trade my charger in for a ram, but I will not now. I have used this service department ever since I bought my brand new vehicle in 2020. I have learned it takes 3 to 4 hours for an oil change and the service department does not care about you once they have sold you a vehicle. They let business walk out the door. More