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Hendrick Chrysler Dodge Jeep RAM FIAT of Concord

Concord, NC

4.8
1,442 Reviews

7630 Hendrick Auto Plaza NW

Concord, NC

28027

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1,442 Reviews of Hendrick Chrysler Dodge Jeep RAM FIAT of Concord

January 05, 2020

The staff there was not really friendly when we made our purchase. if it wasn’t for Miguel & Francisca we would have probably walked right on out. No one was smiling or courteous enough to say hello when we More

by DeJon
Recommend Dealer
No
Employees Worked With
Miguel, francisca
Jan 07, 2020 -

Hendrick Chrysler Dodge Jeep RAM FIAT of Concord responded

DeJon, thank you for your feedback on your recent experience at our dealership. We would like the opportunity to further discuss your concerns with you personally. At your earliest convenience, please reach out to our General Sales Manager, Mike at (704)456-3000.

December 03, 2019

Great location, Outstanding service, Service provider curious and very helpful. Explained my recall concern and assisted me to the waiting room for water, coffee and popcorn. More

by jabristol78
Recommend Dealer
Yes
Employees Worked With
David Secondi 5 Stars
November 30, 2019

Great Experience, Superior customer service. I would love to thank the whole crew for providing a great experience in buying a new vehicle. Especially the young, new member, Miguel Chirinos was More

by koray
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
miguel chirinos
Dec 03, 2019 -

Hendrick Chrysler Dodge Jeep RAM FIAT of Concord responded

Koray, thank you so much for taking the time to share about your recent experience with Miguel and our team here at HCDJRF of Concord. We are truly honored to receive your 5-star rating and kind words. Welcome to the HCDJRF of Concord family!

November 26, 2019

Jeff D. Is always respectful and willing to help. Great customer service and friendly every visit. Thank you for all that you do Jeff! Much appreciated . More

by Crod3989
Recommend Dealer
Yes
Employees Worked With
Jeff Dumbaugh, Jeff Stark
Nov 27, 2019 -

Hendrick Chrysler Dodge Jeep RAM FIAT of Concord responded

Thank you so much for taking the time to share about your recent experience with Jeff and our team at HCDJRF of Concord. We are so honored to receive your 5-star rating and if there is anything we can further assist with, please do not hesitate to contact us.

November 20, 2019

excellent, fast service I had an appointment for a safety recall, Tailgate Latch. I waited for the job to complete, It took less than a Hour. Very Pleased with the service. More

by rickgraley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Naranch
Nov 27, 2019 -

Hendrick Chrysler Dodge Jeep RAM FIAT of Concord responded

Rick, thanks so much for your excellent 5-star review and for taking the time to share your recent experience with us. We look forward to seeing you here again.

November 19, 2019

Quick, Fast and Painless The visit was unscheduled but I was treated great. Car check-in was immediate and the service was performed just as outlined, quick and painless. More

by a2almaraz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg - Service Advisor
Nov 21, 2019 -

Hendrick Chrysler Dodge Jeep RAM FIAT of Concord responded

We aim to please! Thanks for your great 5-star review of our dealership. We look forward to seeing you again here at HCDJRF of Concord.

November 19, 2019

excellent service I went in to dealership for a scheduled oil change and was greeted by Andre Leon. Andre asked my concern and very professionally took care of my vehic More

by rcsagraves
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
ANDRE LEON
Nov 21, 2019 -

Hendrick Chrysler Dodge Jeep RAM FIAT of Concord responded

Thanks so much! We appreciate you taking the time to leave us this feedback. We are honored to receive your 5 star review and thrilled to hear that Andre delivered such a great experience. If we can be of any assistance in the future, please do not hesitate to contact us.

November 14, 2019

excellent service One of the reason with take our car to this dealer for any problems or issue is mainly because of Jeff. He's always been very friendly and goes extra More

by susanssyoon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Dumbaugh
Nov 19, 2019 -

Hendrick Chrysler Dodge Jeep RAM FIAT of Concord responded

Thank you so much for this wonderful 5-star review! We are thrilled to have you as part of the HCDJRF of Concord family and look forward to seeing you again during your next visit.

November 08, 2019

Lemon for a car I have a 2019 Jeep Compass that has a Transmission Shift Assembly Kit replace already and now the door panel. They are piecing it together. More

by 123birdiegirl
Recommend Dealer
No
Employees Worked With
Joe Alexander, Randy, Kenan, Lee Brown, Richmond Trexler, David Pierce
Nov 12, 2019 -

Hendrick Chrysler Dodge Jeep RAM FIAT of Concord responded

Thank you for taking the time to review our dealership and provide us with some feedback regarding your recent experience. We definitely understand your frustrations and know that Randy and our team are working with you to diagnose and service your vehicle. We thank you again for taking the time to let us in on your experience.

November 05, 2019

Excellent Experience Mr. Robert Vaughn did an awesome job explaining the vehicle and all the features and assisted us with creating our Custom Jeep we wanted. Overall expe More

by TerryF
Customer Service
Recommend Dealer
Yes
Employees Worked With
Robert Vaughan
Nov 06, 2019 -

Hendrick Chrysler Dodge Jeep RAM FIAT of Concord responded

Robert definitely helps to make our team here at HCDJRF of Concord a great one, Terry! Thank you for sharing your recent experience with us. We look forward to seeing you here again

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