Hendrick Chrysler Dodge Jeep RAM FIAT of Concord

This place SUCKS I took my car there for a knocking noise in the engine and was told I had screws in the engine they removed the screws I went to pick up my Vehicle and it would not start dodge jump started in the engine and was told I had screws in the engine they removed the screws I went to pick up my Vehicle and it would not start dodge jump started my vehicle then told me I needed a New battery after getting and new battery! The next day I was driving my vehicle and it wouldn’t go over 20mph all these lights started flashing on the dashboard then I took it back to Dodge and they said I need a New radio it’s not the battery they put a new radio in my vehicle then days later my Service Shifter light came on I took it back to dodge and was told that they had to do some rewiring after having my vehicle for 9 Days no one called me to tell me anything after having my vehicle for 9 days I called them to see what’s going on they said that the Service guy was out yesterday driving it and he will call me when he get back NO call then the next day I called Him and he answered I ask him what’s going on with my Vehicle he said it’s running good and the Service Shifter light has not came back on then said that he was going to detail my vehicle and wash it that way when I come pick it up it nice pretty for me I said OK what’s the best time to pick it up he Said about 4pm or 5pm I said ok when o get there the service Guy was gone for the day another service guy walked over to me to tell me that my vehicle was across the street beening painted I said what for he said it was involved in an Accident to make a long story short they had my vehicle for 9days and no one called to tell me anything I heard two different stories about my vehicle the other service manager said the Lift gate hit it while beening worked on in there shop my husband had to go off they cops was called and everything the next day we went in to talk to the General Manager but they suck one of the Police office told us that they had a Problem with this same dealer he don’t come there for anything!!! I Don’t Recommendation this PLACE !! And my Service Shifter light came Back on!!! They ALL Suck at this dealership They was going to give us our vehicle back without telling us that it was involved in an accident while on there Property!! More

Excellent service, always! We worked with Paul in sales and this is our 5th purchase with him. He has excellent customer service, always. Scott in finance had everything ready We worked with Paul in sales and this is our 5th purchase with him. He has excellent customer service, always. Scott in finance had everything ready to go when we got to his office, making the purchase of 2 cars in one day go by fast and easy. As with Paul, Scott has excellent customer service. We are beyond happy! More

Had a great experience working with Paul.. he found me the car I was looking for, not just something they had in stock.. it was a no hassle deal!! I send everyone I know over to him!! the car I was looking for, not just something they had in stock.. it was a no hassle deal!! I send everyone I know over to him!! More

Would definitely refer anyone to Paul who is looking to buy new or used! He's a pleasure to work with. Definitely a 10/10 buy new or used! He's a pleasure to work with. Definitely a 10/10 More

Not Your Stereotypical Car Buying Experience I bought my first Challenger from Paul in 2013 and my fourth in March of this year. I guess you could say I've been pleased with the service. Paul h I bought my first Challenger from Paul in 2013 and my fourth in March of this year. I guess you could say I've been pleased with the service. Paul has spent time hunting for the options I wanted and ended up ordering two Challengers from the factory for me when we couldn't find one with the right options. Both Paul and Lee have stayed late on more than one occasion and have put in a lot of effort to make sure I was happy when I left. If you need a new or new to you car, call Paul! More

Paul Boyd is the salesman you need to help you find a car. He finds it fast and makes the car right for your needs. Price,service he is very helpful with that. car. He finds it fast and makes the car right for your needs. Price,service he is very helpful with that. More

Great service and a pleasure to work with!! Would recommend Paul to anyone looking at new or used cars and will be buying from him again. recommend Paul to anyone looking at new or used cars and will be buying from him again. More

Always friendly and will walk you through all the steps when buying. Paul Boyd is awesome to work with and he’ll get my business again and again when buying. Paul Boyd is awesome to work with and he’ll get my business again and again More

Bought 2 cars from Paul in the past. Very kind and a pleasure to work with. Made the buying process easy. Would recommend him to anyone looking to purchase a new car. pleasure to work with. Made the buying process easy. Would recommend him to anyone looking to purchase a new car. More