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Hendrick Chrysler Dodge Jeep RAM FIAT of Concord

Concord, NC

4.8
1,419 Reviews

7630 Hendrick Auto Plaza NW

Concord, NC

28027

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1,419 Reviews of Hendrick Chrysler Dodge Jeep RAM FIAT of Concord

June 19, 2022

I took a trip to Hendrick in concord and I am truly overwhelmed and thrilled for my new DODGE CHARGER SXT!!! I was seeking to get a Jeep but this worked out more in my favor. Huge thanks to Paul Boyd f More

by Jamell Strickland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Boyd
Jun 21, 2022 -

Hendrick Chrysler Dodge Jeep RAM FIAT of Concord responded

Congratulations on your new Charger, Jamell! We appreciate you taking the time to share your experience with us and thank you for the kind words and recommendation for Paul and our team. Welcome to the Hendrick CDJRF of Concord family!

June 17, 2022

I was sold a used vehicle with an oil leak. Had to return the vehicle the next day and was told it was a “technician,” error and overfill. 2 weeks later leaking again, this time I was told it i More

by TLaw
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lee Brown, Richmond Trexler, Christian Sayles
Jun 21, 2022 -

Hendrick Chrysler Dodge Jeep RAM FIAT of Concord responded

TLaw, thank you for your feedback on your recent experience at our dealership. We would like the opportunity to further discuss your concerns with you personally. At your earliest convenience, please reach out to our General Sales Manager, Mike at (704)456-3000.

Jun 22, 2022 -

TLaw responded

Nice generic reply…….the GM, Mike is the one who offered the so called option through his proxy, a sales manager. It benefited the dealership and screws the customer twice. Once for being sold a defective vehicle which had to be returned for service the day AFTER purchase AND a second time by not offering the customer a complete buy back option/trade to recoup full deposit. So the dealership got the vehicle off their lot and now the customer, me has to deal with the frustration of it being in service for a month and still counting and not to mention the uncertainty of the reliability of the vehicle once I do take possession of it again. Hendrick has provided a rental during this time but I can’t use it for the purpose I purchased my truck which is to tow.

June 16, 2022

Quick and easy appointment setting. Friendly staff, environmentally friendly paperwork, and accommodating! If I enjoyed car payments, I'd come back and do it again. More

by Joshlynwalton
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Miguel Chirinos, Eric Duncan
Jun 18, 2022 -

Hendrick Chrysler Dodge Jeep RAM FIAT of Concord responded

Thank you, Joshlyn! We strive for 100% satisfaction, and it is great to see you had such a positive experience with our team here at Hendrick CDJRF of Concord. We appreciate your awesome review and feedback and look forward to working with you again.

June 07, 2022

Great place to buy a car. If you are ever looking foto buy a car, go see Paul Boyd. He is excellent at what he does and is very professional. We bought several cars from Paul More

by Chris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richmond Trexler, Jeff Dumbaugh
Jun 08, 2022 -

Hendrick Chrysler Dodge Jeep RAM FIAT of Concord responded

Paul is an awesome part of our team here at Hendrick CDJRF of Concord and we are thrilled to hear that he was able to take such great care of you, Chris! Thanks so much for being a part of our Hendrick CDJRF of Concord family.

June 05, 2022

Thanks Jeff Stark and Hendrick CDJR for a great vehicle purchase experience! Jeff, specifically appreciate your honesty and professionalism. Best, Paul More

by Paul H.
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jeff Stark, Tyler Stone
Jun 07, 2022 -

Hendrick Chrysler Dodge Jeep RAM FIAT of Concord responded

Congratulations on your new vehicle, Paul! Thank you so much for taking the time to share about your recent experience with Jeff and our team here at Hendrick CDJRF of Concord. We are truly honored to receive your kind words and 5-star rating and look forward to seeing you here again.

June 04, 2022

Thank you to Jeff Stark for his amazing service and professionalism, he is very helpful and knowledgeable. This was our 5th purchase with him and we are very happy. More

by Sam
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Stark
Jun 07, 2022 -

Hendrick Chrysler Dodge Jeep RAM FIAT of Concord responded

Congratulations on your new vehicle and thanks so much for taking the time to share your experience with us, Sam! We are thrilled to have you as part of our Hendrick CDJRF of Concord family.

June 03, 2022

Had a great experience with Hendricks. Felipe Calzada was my salesmen and he was very helpful and knowledgeable about all the cars on the lot. He really made me feel like I was working wit More

by Mkasey81
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Felipe Calzada
Jun 07, 2022 -

Hendrick Chrysler Dodge Jeep RAM FIAT of Concord responded

Congratulations on your new vehicle and thanks so much for taking the time to share your experience with us, M Kasey!

June 02, 2022

Great customer service! Friendly, helpful and knowledgeable about cars. Lee W show me some cars in my price range. More

by Sam
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Wells
Jun 07, 2022 -

Hendrick Chrysler Dodge Jeep RAM FIAT of Concord responded

Sam, we're happy to hear you had such a positive experience with our team! Thank you, and have a fantastic day!

June 01, 2022

Just purchased a Grand Cherokee and the experience was great. If you looking for a vehicle, be sure to see Kent Davis. He was awesome to work with and a great guy. He made the purchase process really easy More

by Kelly
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kent Davis
Jun 03, 2022 -

Hendrick Chrysler Dodge Jeep RAM FIAT of Concord responded

Kelly, thanks for your praise and kind comments about Kent and our team here at Hendrick CDJRF of Concord. Your kind words and praise means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

May 31, 2022

Couldn’t be happier with my new car! Lee Wells was very helpful and took extra time to help me find the perfect car. Thanks! More

by Michael W
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lee Wells
Jun 02, 2022 -

Hendrick Chrysler Dodge Jeep RAM FIAT of Concord responded

Congratulations on your new vehicle and thanks so much for taking the time to share your experience with us, Michael!

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