
Hendrick Chrysler Dodge Jeep RAM FIAT of Concord
Concord, NC
Filter Reviews by Keyword
By Type
1,464 Reviews of Hendrick Chrysler Dodge Jeep RAM FIAT of Concord
I worked with Paul Boyd to purchase my new Jeep Wrangler. Paul is the best— courteous, responsive, attentive to detail and trustworthy. He was also helpful with my trade in, which went very smoothly. I look Paul is the best— courteous, responsive, attentive to detail and trustworthy. He was also helpful with my trade in, which went very smoothly. I look forward to working with Paul and Hendrick more in the future. Terrific overall experience! More
I purchased a brand new car for the first time in years! Hendrick Auto group provided a Great experience! Excellent customer service, efficient processes, personable and knowledgeable salesman, thorough fin Hendrick Auto group provided a Great experience! Excellent customer service, efficient processes, personable and knowledgeable salesman, thorough finance department and management that wants to make his customers happy! More
My babe and I went in to inquire about a vehicle for business and we were definitely discriminated against. Although we had to go inside to get help as we were looking outside no one came to help us. We business and we were definitely discriminated against. Although we had to go inside to get help as we were looking outside no one came to help us. We had our mind made up prior to going in that we would be financing through our credit union but the manager refused to give us a bill of sale and said that we would have to come back so that we can go through the dealership after we kindly declined. The sales associate was very sympathetic and stated he apologized. We didn’t have a lot of time to wait so essentially he wasted 30 mins of our time and we will not be returning to this dealership due to the unprofessionalism and discrimination we experienced. More
Absolutely great experience! Christian Sayles was great to work with!!! Definitely be a repeat customer!! Highly recommend visiting the Hendricks dealership Christian Sayles was great to work with!!! Definitely be a repeat customer!! Highly recommend visiting the Hendricks dealership More
If you are looking for a caring & dependable car company, or caring & attentive service techs, or even a caring & intuitive salesman (Douglas Williams) Hendricks in Concord is the PLACE TO GO! or caring & attentive service techs, or even a caring & intuitive salesman (Douglas Williams) Hendricks in Concord is the PLACE TO GO! More
In one word, Friendly. Jeffry, S was extremely patient and friendly as I took my time examining the used Stelvio. He didn’t assume anything based on my age as other dealers Jeffry, S was extremely patient and friendly as I took my time examining the used Stelvio. He didn’t assume anything based on my age as other dealers have and was very transparent on his product knowledge regarding a car the dealership doesn’t typically sell. I appreciated his wisdom and conversation as I navigated through my vehicle purchasing journey. Lastly, I really appreciated being greeted at the door, Hendrick takes customer service to the next level with a personalized and strategically laid back approach! More
I don’t know where to start, the car salesman (Darrin) repeatedly lied to me. I requested for my credit not be ran several times and he consistently told me it was not, when it was multiple times. Did not repeatedly lied to me. I requested for my credit not be ran several times and he consistently told me it was not, when it was multiple times. Did not fully communicate and blatantly lied about the features on the vehicle I purchased. I kind of felt held hostage once he got my keys it was like pulling teeth just to get my keys back. I would NEVER recommend him to anyone. The fact that I almost had to come out of character just to purchase a vehicle was uncalled for, very unprofessional. There is a difference between negotiating and pressuring! I’m not even gonna mention the low ball offer on my trade. More
Lee Wells was really great. He helped us build the jeep and followed up throughout the process and made sure that we were well taken care of. Lee is a true professional - really He helped us build the jeep and followed up throughout the process and made sure that we were well taken care of. Lee is a true professional - really appreciate all his help! More