Hendrick Chrysler Dodge Jeep RAM FIAT of Concord

Paul D and Jeff S did a great job taking care of me delivering a pre-owned Kia Stinger GT2. Everything went according to plan and the professionalism was A+. I would consider buying future cars from delivering a pre-owned Kia Stinger GT2. Everything went according to plan and the professionalism was A+. I would consider buying future cars from this dealership and these two gentlemen. More

I just made my 5th purchase with Hendrick in 5. 5 years and it was the smoothest transaction I have had so far. Jeff Stark is the reason I returned and made another purchase. If you are considering 5 years and it was the smoothest transaction I have had so far. Jeff Stark is the reason I returned and made another purchase. If you are considering making a vehicle purchase go see Jeff. This is my second purchase with him, I will not purchase another vehicle without his assistance. He did a great job showing me all the options available and never made me feel rushed into a decision even though it was freezing outside. Ask to work with Todd in financing if you have the option. Todd has worked with my wife and I on all of our purchases and is the only one we request when we come in to buy a new vehicle. If not for Jeff and his professionalism we likely would have stayed in the vehicle we were in. Thanks for everything Jeff and Todd for you help with the purchase of my new 2025 Ram. More

I had the smoothest experience imaginable with Mike! He definitely made it fun to purchase my Jeep! He definitely made it fun to purchase my Jeep! More

Sales were great, but service department is terrible. I've bought 3 vehicles from them and had them serviced there. The service uses predatory up sale tactics and tried to charge my wife $5000 for a brak I've bought 3 vehicles from them and had them serviced there. The service uses predatory up sale tactics and tried to charge my wife $5000 for a brake job. I.talked to the service guy on the phone, when I finished talking to him, the price was under $400. For some reason, my wife was charged $1200! I'd never use a hendrick dealer for anything again. If this is their xxxxxxxx policy, to take advantage of people, then they're not someone I'll do business with. More

Great Service advisor, Terry, and the facility and staff are friendly and kind. a great reflection of upper management. are friendly and kind. a great reflection of upper management. More

I had a great experience when buying my JEEP Gladiator and a huge thanks to Jeff Stark for not only making it an easy process but a comfortable and personalized one as well. and a huge thanks to Jeff Stark for not only making it an easy process but a comfortable and personalized one as well. More

Highly recommend. Jeff and Mark were excellent. Awesome service and very professional. Smooth transaction. JEEP HAS GREAT OPTIONS Jeff and Mark were excellent. Awesome service and very professional. Smooth transaction. JEEP HAS GREAT OPTIONS More

Went in to see what could be done being upside down in an old jeep, Jeff Stark, Austin Cillo, and Todd McGee were amazing to work with and ultimately was able to get in a NEW Jeep old jeep, Jeff Stark, Austin Cillo, and Todd McGee were amazing to work with and ultimately was able to get in a NEW Jeep More

This dealership has the best service advisors that all the details and characteristics of their cars and explain what the service will be and the cost before starting. Their mechanics then do a video of the details and characteristics of their cars and explain what the service will be and the cost before starting. Their mechanics then do a video of their work and the service advisor texts it to you. Communication provided is great. More

"I recently had my truck serviced at Hendrick in Concord, and I cannot say enough good things about my experience with Lisa. A few months ago, my front wheel hub bearings went bad. While both were noted as f and I cannot say enough good things about my experience with Lisa. A few months ago, my front wheel hub bearings went bad. While both were noted as failing, only the noisy one was initially replaced. When I questioned this, Lisa was incredibly honest and professional. She apologized for the inconvenience and gave me her word that if the issue persisted, they would take care of it. Because I need my tools for work, I couldn't leave the truck longer at that time, but when the noise eventually returned, Lisa honored her promise exactly as she said she would. In my line of work managing trades, finding someone with that level of integrity is rare. Lisa is the kind of person I’d trust in a $15 million finished home to get the job done right without supervision. Thank you, Lisa, for your precision, professionalism, and for restoring my faith that some people still keep their word. Merry Christmas to you and your team!" More