Hendrick Chrysler Dodge Jeep RAM FIAT of Concord

my initial visit to the store was disappointing because they could not find the advertised vehicle. That turned around the next day to be the best car purchase experience I have had in over 50 years of p they could not find the advertised vehicle. That turned around the next day to be the best car purchase experience I have had in over 50 years of purchasing vehicles for myself and three daughters. this was the result of meeting salesman David Tolliver. He was knowledgeable and ready to help me find the car I wanted. He followed up with phone calls to answer my questions, allowed me to test drive the vehicle as much as I needed and delivered the car to me when I could not get back to the dealership. He worked with his manager to get me a good deal and did a nice follow up in a few days to see if I was enjoying my new vehicle. This was an excellent example of customer service. I also received a follow up email directly from the general manager, David Pierce, who wanted to make sure that I was being well taken care of by his team. i highly recommend his team to others looking for a car. More

Forrest was good at helping me in the sales process. Go see him. Nice guy Go see him. Nice guy More

Not a happy customer with the way my vehicle offer was changed significantly. The dealership is disingenuous. changed significantly. The dealership is disingenuous. More

Brought my sons car in to have the oil changed and have it detailed. Randy Hembree and Anthony Patti did a fantastic job and both are very professional it detailed. Randy Hembree and Anthony Patti did a fantastic job and both are very professional More

Buying a car can be stressful. My, salesperson, David Tolliver, did an awesome job of working with me over the phone and texts, which made the experience seamless and efficient by My, salesperson, David Tolliver, did an awesome job of working with me over the phone and texts, which made the experience seamless and efficient by the time I got there. I live over 100 miles away from the dealership so this was huge. Finance person great. GM was transparent in negotiations, I believe. Great inventory and capable people. More

Lee Wells was great! He made the process of purchasing a vehicle out of state a breeze. I was in and out in no time! Thanks for everything, Lee! He made the process of purchasing a vehicle out of state a breeze. I was in and out in no time! Thanks for everything, Lee! More

Jeff Stark’s was terrific! Professional and respectful through the whole process. I buy frequently and will definitely use Jeff again. Professional and respectful through the whole process. I buy frequently and will definitely use Jeff again. More

Felipe went the extra mile and even came in on his day off to help me get the best deal. This second car I’ve bought from this dealership and have gotten great service each time. off to help me get the best deal. This second car I’ve bought from this dealership and have gotten great service each time. More

Brock and Maddie are by far the best sales people I have ever had! Go see them fo sure, Thanks guys!! ever had! Go see them fo sure, Thanks guys!! More

Work with Tyler g. He was super helpful and will be back to work with him and this dealership. He was super helpful and will be back to work with him and this dealership. More