Hendrick Chrysler Dodge Jeep RAM FIAT of Concord
Concord, NC
Filter Reviews by Keyword
By Type
1,416 Reviews of Hendrick Chrysler Dodge Jeep RAM FIAT of Concord
Michael Gerlack provided top-notch expertise and guidance throughout my purchase of a 2023 Jeep Gladiator Mojave. His knowledge, patience, and genuine care made the entire process seamless. Eric Duncan, the throughout my purchase of a 2023 Jeep Gladiator Mojave. His knowledge, patience, and genuine care made the entire process seamless. Eric Duncan, the finance manager, was equally fantastic. I have been buying cars for 30 years, and these guys WORKED hard to get the deal done! Ask for them by NAME! More
The absolute worst place to go if you have insurance claim to deal with came in on 10/31 for an insurance claim . They didn’t release vehicle back to me with out making me pay $169 diagnostic fee which claim to deal with came in on 10/31 for an insurance claim . They didn’t release vehicle back to me with out making me pay $169 diagnostic fee which wasn’t supposed to be charge to the customer initially. So from that point it was down hill they didn’t have a clue about who or what was suppose to charge stated to them numerous times this was an insurance claim . I paid the fee and then received my vehicle then after I had to come back AGAIN because they didn’t til diagnose all of the issues as stated previously came back again and they stated I’d have to send car in again for evaluation . Which I am currently here now 2 hours later awaiting a rental because I told them I would not be taking the vehicle back until they fixed the problems. . Customer service is poor communication between departments are poor overall the service is poor . Even asked for corporate number and they didn’t give me the information to contact . More