
Hendrick Chrysler Dodge Jeep RAM FIAT of Concord
Concord, NC
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1,463 Reviews of Hendrick Chrysler Dodge Jeep RAM FIAT of Concord
Truly fed up with this store, from my buying experience and now service department, and of course it’s the only jeep hendrick in Charlotte. I shouldn’t have to try and go elsewhere just because you all can and now service department, and of course it’s the only jeep hendrick in Charlotte. I shouldn’t have to try and go elsewhere just because you all can’t seem to do your job properly. Scheduled a simple tire rotation appointment, got there at 12:13 got my jeep back at 1:40… after confirming that it wouldn’t even take an hour, THEN when I got cashed out I asked for my multi point inspection of my jeep then apparently the mechanic deleted it by accident… doesn’t even make sense, just be honest and say you didn’t even run the multi point inspection. It’s crazy that people just can’t seem to do a job that they get paid for… and to add the cherry on top, while waiting in the lobby all workers did was talk bad about customers.. at least talk low enough that customers don’t hear you. More
Felipe was a pleasure to work with. He listened to what we were looking for as well as helping us find exactly what we were looking for, even researching and pulling information in veh He listened to what we were looking for as well as helping us find exactly what we were looking for, even researching and pulling information in vehicles in our absence. He stayed late so that we could test drive and work a deal. Highly recommend Felipe! More
Jeff Stark guided me through the process of purchasing a new Jeep Grand Cherokee. Jeff, and the entire staff were extremely helpful, knowledgeable, and professional. I highly recommend Hendrick!!! new Jeep Grand Cherokee. Jeff, and the entire staff were extremely helpful, knowledgeable, and professional. I highly recommend Hendrick!!! More
Felipe Calzada is one of the well respected salesman when it comes customer service. So hard to find, when most people work in sales are about sales and numbers and not about hearing the customer. Trust me I it comes customer service. So hard to find, when most people work in sales are about sales and numbers and not about hearing the customer. Trust me I know because I work as a BA and train reps. He was helpful with much understanding. Thank you Felipe for awesome and phenomenal purchasing experiences. Jennifer Davis More
This dealership is great! David Tollifer was our sales guy and he is awesome! Very easy deal and felt we were treated fairly! We would definitely recommend this salesman and d David Tollifer was our sales guy and he is awesome! Very easy deal and felt we were treated fairly! We would definitely recommend this salesman and dealership. More