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Hendrick Chrysler Dodge Jeep RAM FIAT of Concord
Concord, NC
1,479 Reviews
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1,479 Reviews of Hendrick Chrysler Dodge Jeep RAM FIAT of Concord
July 04, 2013
Awesome staff this was my second car purchased from them. This time even better than last! Will never deal anywhere else but Hendrick CDJR OF CONCORD!!! LOVE YOU GUYS!! This time even better than last! Will never deal anywhere else but Hendrick CDJR OF CONCORD!!! LOVE YOU GUYS!! More
by jennibarr07
Employees Worked With
New employee not listed Gregory Maynor sales consultant , Michael Castelli
June 27, 2013
I bought a pre-owned Toyotta Corrolla 2010 on June 15, worked with Mark Breeden and then Mike Castelli. Overall it took more than 3 hours. I did not expect to find a Toytta at this dealer but was presentl worked with Mark Breeden and then Mike Castelli. Overall it took more than 3 hours. I did not expect to find a Toytta at this dealer but was presently surpsided to find one in very good condition for a reasonable price. We negotiated down $1,495 for the price of vehicle. Mark was very friendly and pleasant to work with. I had a plastic cover for passenger seat belt popped out of place and when I pointed it out, they gave me a "We owe" certificate to come back later to get it fixed. When I got home and inspected the car thorougly I noticed a right back speaker was not working and the driver's window seal was torn. I got a email from Mark monday morning checking with be about my experience with this dealership and I replied with the things I noticed are wrong. He advised me to call and schedule and appointment so service people can take a look and order the parts needed to replace those thigns. Yesterday I went there for my appointment and it took 1hr 40 mins and all the parts were replaced for me for free. I really like my new car, and will recommend this dealership to everyone. Thanks again, Viktoriya Rumyantseva More
by ViktoriyaRumyantseva
Employees Worked With
Mark Breeden, Michael Castelli
June 02, 2013
If you like being called a liar to your face about how much you paid for your vehicle new (was thinking about trading in) and saying that that particular car sells brand new for $3,000 less, then by all a much you paid for your vehicle new (was thinking about trading in) and saying that that particular car sells brand new for $3,000 less, then by all accounts deal with Mark. Whenever I told him that I paid $19,000 for my vehicle, he shook his head and said, " They sell for $15-16,000 brand new all the time" and that "Maybe if you add $2,000..." whenever I mentioned that. He said that I had the window sticker in my glovebox (didn't know that I consented to them searching my vehicle and going through all my my paperwork in the glovebox, and even then they must've went dyslexic because it did NOT say $15,000 ) and I told him I know for a fact what I paid for my vehicle, but he still had a smug attitude and shook his head. So I asked for my keys back because I was going to leave and while waiting 10-15 minutes, I was greeted by Victor Rizk. I do have to say that Victor was super friendly and might possibly salvage this potential sale. I went from making a deal today to possibly passing and going somewhere else! More
by quiksilver_199
Employees Worked With
Mark Breeden
May 13, 2013
paul was very great.He was very concern bout my well being.He answered all of my questions. I will let every person know how much wise and friendly paul is I wiil shouldly be back for my upgrede on my n being.He answered all of my questions. I will let every person know how much wise and friendly paul is I wiil shouldly be back for my upgrede on my next Ram 1500...lol More
by chrisgard
Employees Worked With
Lee Brown, Michael Castelli, Paul Boyd
May 02, 2013
We were very impressed with our visit from beginning to end. Everyone was very professional and helpful in listening to our needs. We arrived with no intention of being able to buy a new car but we were ab end. Everyone was very professional and helpful in listening to our needs. We arrived with no intention of being able to buy a new car but we were able to because of there diligence and expertise. More
by khmahle
Employees Worked With
Jeff Mckinney, Mike Castelli , Michael Castelli
May 01, 2013
I must say we were very impressed with Preston's attitude and understanding. My husband had visited the dealership alone first and had looked at a couple of vehicles. Since I am to be the primary attitude and understanding. My husband had visited the dealership alone first and had looked at a couple of vehicles. Since I am to be the primary driver of course he wanted me to be satisfied with the purchase so no decisions were made immediately. My husband brought me to the dealership after I had gotten off of work. I was very tired and the weather very rainy so I wasn't exactly in the mood to "make a deal". Preston was extremely understanding and did not make me feel hurried. We returned the next day and after some conversation with Preston decided to purchase. He was very knowledgable of the vehicle and pointed out several features that I had not noticed. I would definitely recommend to my friends or family to deal with Hendrick and especially with Preston. More
by fairylady
April 20, 2013
The guys were great they went the extra mile to make sure my expectations were met. Even though there were several things I didn't question they encouraged me and explained things clearly . my expectations were met. Even though there were several things I didn't question they encouraged me and explained things clearly . More
by Rande90710
Employees Worked With
Mark Wright, Paul Boyd, Scott Spainhour
April 11, 2013
I went online to search for the vehicle I was looking for though my insurance assisted car buying service and was emailed automatically by a few of the dealerships in the area. Rob emailed me personally and though my insurance assisted car buying service and was emailed automatically by a few of the dealerships in the area. Rob emailed me personally and was the only one to actually call me expressing interest in my wife and I just looking at the Grand Caravan. We looked at a few models and decided to test drive to see what my wife and I thought of the handling. Never once did the price come up until we sat down and discussed if we wanted to look into purchasing. Rob was up front with me on the costs and worked with me in a way that I felt comfortable in the negotiation. A side note about him is that he was extremely friendly to my 2 year old who was comfortable enough to talk to him, showing his toy car and trains, in fact the whole staff at Hendrick was kind and understanding with my family even though we were there late and my son was on the verge of breakdown. I would definitely purchase a car from this dealership again and have already recommended it to my family. More
by lacybeatty
April 08, 2013
well i came in to find a car or truck to rebuild my credit and paul and sam came out talk to me about my options and suggested me to get into a new avenger and i didnt think they would but some how wit credit and paul and sam came out talk to me about my options and suggested me to get into a new avenger and i didnt think they would but some how with some miracle they got me into a 2013 avenger se v6 and wow you can ask for the best services and customer service and i do recommend this dealer to everyone and the finance manager was very good what he does because i was in and out with my paperwork More
by jimmie16
Employees Worked With
Paul Boyd
March 27, 2013
Sam went above and beyond to get me a price that I could work with on my new Dodge Ram 1500. Great customer service. I will definately recommend Hendrick Chrysler Dodge Jeep Ram of Concord, NC to my friends work with on my new Dodge Ram 1500. Great customer service. I will definately recommend Hendrick Chrysler Dodge Jeep Ram of Concord, NC to my friends and family. More
by mlr8105
