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Hendrick Buick GMC Cadillac

Cary, NC

4.8
172 Reviews

115 Team Hendrick Way

Cary, NC

27511

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Showing 172 reviews

July 22, 2021

Very helpful and informative every step of the way. This was my first car buying endeavor and they took the time to explain each step to me. Will definitely be recommending them! More

by Kristin M
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Wheelis, Phillip Galliera
Aug 25, 2021 -

Hendrick Buick GMC Cadillac responded

Kristin M, we're so glad that we were able to go above and beyond your expectations! Thank you, and have a fantastic day!

July 19, 2021

Great Place to Buy a vehicle!!!! Amazing people, outstanding service. I won’t go anywhere else but Hendrick!!!!!! Special thank you to all the hard working people, you always go above and beyond. More

by jtat327
Recommend Dealer
Yes
Employees Worked With
Phillip Galliera, Jay wheeler, Jack Graley
Jul 19, 2021 -

Hendrick Buick GMC Cadillac responded

Thank you for taking the time to leave us this survey, We do hope we can be of assistance in the future!

June 18, 2021

Dwight Eldridge is the absolute BEST salesperson I have ever worked with. And I have worked in this business for 15 years and still was extremely impressed. He is extremely intelligent, informative and car More

by Atlbraves0511
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dwight Eldridge
Jun 23, 2021 -

Hendrick Buick GMC Cadillac responded

Atlbraves0511, We strive for 100% satisfaction and feel that anything less is unacceptable. We would appreciate the opportunity to talk with you further about your recent visit. Please contact Nicholas at 919-380-6062 at your convenience.

April 17, 2021

Exceptional staff! They are extremely knowledgeable about all inventory and most important they are very friendly and will go above and beyond. Would highly recommend this dealership. More

by Ryan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phillip, Jalen, and Micheal
Apr 19, 2021 -

Hendrick Buick GMC Cadillac responded

Ryan, thank you for taking the time to complete this survey. We are so pleased you had a positive experience with us!

March 14, 2021

Great service, was in and out with no problems my dealer took care of everything to make the transaction easy. I will let others know about the dealership More

by Ryan.cummings
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Gaylord 5 stars
Mar 17, 2021 -

Hendrick Buick GMC Cadillac responded

Hi Ryan, thank you for taking the time to leave us this 5 star survey. We are so pleased you had a positive experience with us!

February 24, 2021

Avoid at all costs! While purchasing a used car, their Point-of-Sale machine malfunctioned and charged me $6,000 that they tried to say I did not pay. After they threatened to repo my vehicle, I sent them More

by dave
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Bryan Johnson
Feb 25, 2021 -

Hendrick Buick GMC Cadillac responded

Dave, At Hendrick we are constantly striving to be better, and would value the opportunity to discuss your experience further. At your convenience, please call Nicholas at 919-380-6062, we look forward to hearing from you soon.

February 04, 2021

JB was excellent. JB was very professional and attentive to my concerns. He made sure that I understood everything that was happening with my car. More

by QueenBlkWidow
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Douglas, Jonathan Bryan
Feb 05, 2021 -

Hendrick Buick GMC Cadillac responded

Queenblkwidow, we are so pleased you enjoyed your visit to Hendrick Buick GMC Cary!

February 04, 2021

I have nothing but good things to say about Hendrick Auto group. My salesman Dave Banks was very knowledgeable and took the time to make sure that I got my Childhood Dream Car!!! My Corvette is one of my man More

by bobbygoddard4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Banks
Feb 05, 2021 -

Hendrick Buick GMC Cadillac responded

Bobbygoddard4, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Buick GMC Cary.

February 03, 2021

Went to Hendrick on the recommendation of a relative. I made an appointment with Lee Phillips and found him to be prompt with a vehicle waiting for me for a test drive. I did not intend on purchasing a tru More

by rcockman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Phillips
Feb 05, 2021 -

Hendrick Buick GMC Cadillac responded

Rcockman, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Buick GMC Cary.

February 01, 2021

I always receive excellent service Brent Rhodes has been my Service Representative and i could not ask for better service and knowledge he has .Brent always keeps me informed of what is going on with my Yuk More

by nathanbridgers66
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brent Rhodes
Feb 02, 2021 -

Hendrick Buick GMC Cadillac responded

Nathan, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Buick GMC Cary.

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