Hendrick Buick GMC Cadillac

Donal Satterly is "Great Salesperson" My salesperson Donald Satterly , he showed he had my best interest at heart and that made the whole experience just incredible and stress free. He was My salesperson Donald Satterly , he showed he had my best interest at heart and that made the whole experience just incredible and stress free. He was so thorough and very, very, courteous. He really wanted to make sure I was satisfied before I left and he even setup the bluetooth and all the settings for my radio and phone. No pressure just a great experience. Thank you Don for making purchasing a car such an incredible experience. You have a 5 star rating with me. I will recommend my family and friends to Donald at Hendrick Cadillac in Cary, NC. More

Always a great experience - this was no exception I normally get my car serviced here and work with Greg Hamilton and he is nothing short of awesome. This last time my check engine light went on righ I normally get my car serviced here and work with Greg Hamilton and he is nothing short of awesome. This last time my check engine light went on right before I left town and my wife was home with the kids trying to juggle everything. I talked to Greg about the situation and he said don't worry about it I will take care of it. He contacted my wife and coordinated a time that worked for her to bring the car in and quickly took care of the issues. We were so pleased with this particular interaction not because they fixed the care on quickly and correctly the first time. It was because Greg took the time to understand our situation and prioritized things to get us in an out quickly. Thanks Greg and Dealership Service management for running a great service center. We really appreciate it. More

car serviced Took my daughters car to be serviced and Greg Hamilton advised me what other issues were found and needed attention. I just wanted to say thanks and Took my daughters car to be serviced and Greg Hamilton advised me what other issues were found and needed attention. I just wanted to say thanks and appreciate the the heads up on what he found during servicing. More

Best Experience thanks to Lukas I have purchased many cars over the years and Lukas Sade really made it an incredible experience. It was pressure free, and he helped us find a car th I have purchased many cars over the years and Lukas Sade really made it an incredible experience. It was pressure free, and he helped us find a car that fit into our budget perfectly as well as the car we had wished for but did not know we could afford. It was a select model, and without Lukas we would have never known that this was within our price range. Highly recommend Lulas Sade and Hendrick Buick GMC More

EXTREMELY POOR GMC experience My experience at Hendrick GMC Cary could not be worse, now OVER THREE SEPARATE VISITS. I have had my brand new (1500 miles) Sierra Denali truck in to My experience at Hendrick GMC Cary could not be worse, now OVER THREE SEPARATE VISITS. I have had my brand new (1500 miles) Sierra Denali truck in to get the 4wd serviced three times, and they have yet to fix it. They want to tell me each time how they have fixed it, and spent a lot of time cleaning the vehicle and making me think they have done the job, but all I really need is the xxxx truck 4wd fixed so that I can drive it to work. I have now told everyone in my local subdivision about the extremely poor experience with the GMC, and I will continue to spread the word as far as I can until you honor your agreement to sell me a 4wd truck. It is what I paid for and it can't be used in 4wd. Stephen Smith Cary, NC More

Sales cycle Our salesman, Charles Carter, could not have been more helpful. He is dedicated to outstanding customer service. We would give him our highest rec Our salesman, Charles Carter, could not have been more helpful. He is dedicated to outstanding customer service. We would give him our highest recommendation and rating. More

Mark's and D's Excellent Experience! From our first telephone call to this dealership, we received the best of customer service. Ian Allen was our sale representative. He made our decis From our first telephone call to this dealership, we received the best of customer service. Ian Allen was our sale representative. He made our decision to purchase with Hendrick Buick GMC stress free and fun to say the least. Ian and Steven Jones were very helpful in our decision to purchase of a beautiful black Escalade. The price was great and the service that came with it was outstanding! More

Very good sale person Salesman Dashiel was very helpful, he was good to help us choose the right car, there were great for kids & were able to compare two cars before choos Salesman Dashiel was very helpful, he was good to help us choose the right car, there were great for kids & were able to compare two cars before choosing More

I HAD A GREAT EXPERIENCE! I had fantastic experience at dealership.The sales person Eric Herring was was very detailed In explaining and demonstrating different options on I had fantastic experience at dealership.The sales person Eric Herring was was very detailed In explaining and demonstrating different options on vehicle. He was very kind and thoughtful. More

Great Experience...AGAIN!! Let me start off by saying this dealership has got to be one of the best in the US! First and foremost, their customer service is of top quality! Norm Let me start off by saying this dealership has got to be one of the best in the US! First and foremost, their customer service is of top quality! Normally the car buying experience is long, tedious and can also be frustrating, but with Hendricks, they really put their customers first! This was my second purchase of a Cadillac with them and I could not have chosen a better place! Huge shoutout to Eric Herring & Kevin Green as they were the main contributors to my satisfaction with my experiences! Their patience, empathy and professionalism helped smooth the process. You will not go wrong with this facility if you're looking for a Cadillac, Buick or GMC vehicle! Needless to say, I am happy with my new '16 Cadillac Escalade and I thank you Hendricks of Cary! More