Hendrick BMW

Good and timely communication from Ben. Service was very good. Communication regarding cost and timeline was reliable. Having everything scheduled and a loaner car made it much easier for m Service was very good. Communication regarding cost and timeline was reliable. Having everything scheduled and a loaner car made it much easier for me. Very good customer service experience. More

Excellent customer service and technical expertise. The whole experience from attaining appointment for service to installation of my Sirrius satellite radio was very professional and impressive. I have The whole experience from attaining appointment for service to installation of my Sirrius satellite radio was very professional and impressive. I have been using the Hendrix automotive services for four years and am always extremely satisfied with my visits More

Great Tean My Service Advisor Saad is always thorough and a great guy.. He always make sure there are no recalls and my service is up to date My Service Advisor Saad is always thorough and a great guy.. He always make sure there are no recalls and my service is up to date More

Another excellent Hendrick experience! I just bought my third BMW from Hendrick BMW, and I worked with Jeff Shinn once again! He is still, by far, the best sales professional I have ever e I just bought my third BMW from Hendrick BMW, and I worked with Jeff Shinn once again! He is still, by far, the best sales professional I have ever encountered, and I highly recommend him, and Hendrick, for all of your BMW needs! Jim C in Finance, was also wonderful, as he took the time to explain my paperwork as well as all available aftermarket products. I had another excellent auto-buying experience, and I will definitely keep coming back to Jeff and Hendrick! More

Good job The issue was with brakes and the ABS system. The repair involved several steps - if the first step didn't work, then on to the second, etc. Saad ke The issue was with brakes and the ABS system. The repair involved several steps - if the first step didn't work, then on to the second, etc. Saad kept me informed at each stage of what the next stage was, how long it would take, and potential costs. Since I was waiting, after the third step failed to fix it, he offered a loaner car for overnight, which was appreciated. Saad was always professional, even when he was juggling several things at once, and very personable when he wasn't so busy. My only issue with the dealership was that it took over a week to get an appointment. More

Great service always I always receive excellent service at Hendrick BMW. The workmanship is excellent and my service advisor Saad Mubarak is outstanding. I have been a BMW I always receive excellent service at Hendrick BMW. The workmanship is excellent and my service advisor Saad Mubarak is outstanding. I have been a BMW owner since 2001, 5 BMWs so far and counting, and one reason I keep coming back is the stupendous service experience there! More

Excellent!!! I always get TOP NOTCH service when I go to the dealership for service! My service advisor is Eric Snyder and he is the ABSOLUTE BEST!!!! I always get TOP NOTCH service when I go to the dealership for service! My service advisor is Eric Snyder and he is the ABSOLUTE BEST!!!! More

MINI COOPER Ryan the tech at the service dept. was very professional, knew exactly what the issue was with the light that came on in my vehicle. It was ready whe Ryan the tech at the service dept. was very professional, knew exactly what the issue was with the light that came on in my vehicle. It was ready when he said it would be, my loaner car was ready. My car was cleaned when I picked it up. More

Compliment I feel that Hendrick BMW runs a Class A service department. I have no complaints with my visits to date. They genuinely seem to care about each cust I feel that Hendrick BMW runs a Class A service department. I have no complaints with my visits to date. They genuinely seem to care about each customer. More

Saad is the best Saad is always responsive and does his best to get things done quickly and cost effectively. He is the reason I use Hendrick and have for over 10 yea Saad is always responsive and does his best to get things done quickly and cost effectively. He is the reason I use Hendrick and have for over 10 years for servicing all of my needs. More