Hendrick BMW

Used car purchase - Hendrick BMW- 2-4-19 Overall this was a very good experience and I am very happy with the vehicle. I have dealt with other dealerships in the area and was not as happy. My Overall this was a very good experience and I am very happy with the vehicle. I have dealt with other dealerships in the area and was not as happy. My Client Advisor, Asher Isaccs was friendly, engaging and helpful. There was no hard pressure sale. That said, it was up to me as a customer to come in prepared when purchasing a vehicle. This means researching the vehicles history, asking the right questions about the vehicle to verify it's condition, testing all equipment and having some idea of the value of the vehicle, not just the dealer sale price. That way, there should be no surprises or misunderstandings. My purchase price was fair for both of us. More

Pain Free Very Professional and not pressured. Duane was very patient with me because I asked a lot of questions. He knew a lot about the car and explained in Very Professional and not pressured. Duane was very patient with me because I asked a lot of questions. He knew a lot about the car and explained in detail the benefits of the Infiniti. More

Great and professional experience My husband and I had a great experience with Tasso and Dante! They treated us with respect and professionalism and I could not be happier with our dec My husband and I had a great experience with Tasso and Dante! They treated us with respect and professionalism and I could not be happier with our decision to go with Hendrick BMW. More

Hendricks luxury ? I expected much more from anything associated with Hendrick. I was very disappointed in the lack of accurate communication and the timely wait on my I expected much more from anything associated with Hendrick. I was very disappointed in the lack of accurate communication and the timely wait on my car repairs. They did attempt to redeem the experience but overall i just would have expected a much better experience with any Hendricks company!!!! More

Amazing Customer Service Ben Trask was amazing every step of the way with getting down to figuring out what was wrong with my vechile. Took my car in early that morning and ha Ben Trask was amazing every step of the way with getting down to figuring out what was wrong with my vechile. Took my car in early that morning and had it back later that afternoon. Really sweet and understanding person that takes his job and customer’s serious. Goes above and beyond More

Everyone was very attentive and helpful. I opted to lease for the first time. An excellent option if you drive less than 10K miles per year and want to have the piece of mind of having everyt I opted to lease for the first time. An excellent option if you drive less than 10K miles per year and want to have the piece of mind of having everything covered. More

2006 mini cooper service Very welcoming and friendly staff. Stormy was very helpful and Eric was on also helpful and informative about my situation with my mini. Thanks to all Very welcoming and friendly staff. Stormy was very helpful and Eric was on also helpful and informative about my situation with my mini. Thanks to all. I love my car! Thanks for your time and help More

Bought a car online. Painless and efficient. Kyle was friendly and helpful. Took care of my online purchase and out-of-state delivery with a fair price a good service. Would buy here agin. Kyle was friendly and helpful. Took care of my online purchase and out-of-state delivery with a fair price a good service. Would buy here agin. More

Great Service The primary reason I like this dealership is that I have an excellent service representative whom I trust. Sales can be pushy but at least great serv The primary reason I like this dealership is that I have an excellent service representative whom I trust. Sales can be pushy but at least great service makes up for this. More

Purchase used car traded in car Did not clean the usd car that was purchased according to what I would have expected from a Hendricks dealer did not pay off trade had to call three t Did not clean the usd car that was purchased according to what I would have expected from a Hendricks dealer did not pay off trade had to call three times to get the issue resolved, left messages with no return calls. More