Hendrick BMW

Hendrick BMW It was wonderful working with BMW sales/product and finance staff at Hendrick BMW. Pleased with service. We enjoy working with BMW professional at B It was wonderful working with BMW sales/product and finance staff at Hendrick BMW. Pleased with service. We enjoy working with BMW professional at BMW. More

Traded the last one I bought there We really liked our 2015 X4, but my husband wanted a little more head room, so we stopped to look at a few pre owned X5s. We ended up with a 2019 X3 a We really liked our 2015 X4, but my husband wanted a little more head room, so we stopped to look at a few pre owned X5s. We ended up with a 2019 X3 and are very pleased so far! Abrah was great to work with, and I’d recommend him to anyone ready to buy. More

Service Excellent advising and communication by John-Paul Kemp -> Thanks!! The result of the service (exchange of turbo charger) was as expected. The price, Excellent advising and communication by John-Paul Kemp -> Thanks!! The result of the service (exchange of turbo charger) was as expected. The price, taking the BMW guarantee into consideration, was lower than expected. All over - a very positive experience. More

Great service Wonderful experience coming to this location, very friendly professional environment, will recommend to friends and family, service was fast and heada Wonderful experience coming to this location, very friendly professional environment, will recommend to friends and family, service was fast and headache free. Enjoyed coming and will return More

Unscheduled Vehicle Service - Brakes I was very impressed with the level of customer service and attention the Service Coordinators gave. Not just mine (Cody) but I watched all of them i I was very impressed with the level of customer service and attention the Service Coordinators gave. Not just mine (Cody) but I watched all of them interact with their respective customers and was very impressed. The concept of customer service is a lost today so it was very refreshing to have someone give outstanding customer service More

Expert advice for my needs Thomas Birdsall and Mike Morrow did an outstanding job of helping us find a vehicle that met our needs and budget. They offered us options and shared Thomas Birdsall and Mike Morrow did an outstanding job of helping us find a vehicle that met our needs and budget. They offered us options and shared how those related to our priorities in both the short and long term. Excellent experience! Thank you. More

Dealer Service The service department (Ben Trask , who was terrific) was ready for me when I arrived , completed the service on time and delivered a perfectly runnin The service department (Ben Trask , who was terrific) was ready for me when I arrived , completed the service on time and delivered a perfectly running car back to me . Juan Carlos , who delivered my car to me , was fabulous and is an amazing ambassador for the Hendrick name . More

Outstanding Salesman Deshaun Austin Salesman Deshaun Austin from the start was outstanding. True gentleman. Very respectful. Relaxed. Great listener. Superb knowledge of the car I was in Salesman Deshaun Austin from the start was outstanding. True gentleman. Very respectful. Relaxed. Great listener. Superb knowledge of the car I was interested in buying. Not high pressured to sell. He went at my pace and care about us. Right on top of the situation. Exceptional person! More

Great thank you I didn’t have an appointment and they was able to take care of my problem with same day service,washed cleaned ready to get back on the road in hour. I didn’t have an appointment and they was able to take care of my problem with same day service,washed cleaned ready to get back on the road in hour. More

Mechanics hypothesis getting costly! I have been at the service center, twice within a two week span, for the same issue. And both visits has a new discovery for the same issue. Very di I have been at the service center, twice within a two week span, for the same issue. And both visits has a new discovery for the same issue. Very dissatisfied and still dont believe my vehicle has been repaired. More