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Hendrick BMW
Charlotte, NC
591 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 591 reviews
May 03, 2019
Very nice experience Nice facility, big waiting area with comfortable seating, refreshments. Saad Mubarak was very professional and courtoueous and explained everything v Nice facility, big waiting area with comfortable seating, refreshments. Saad Mubarak was very professional and courtoueous and explained everything very thoroughly and answered all my questions. More
by Patricia Hamm
Employees Worked With
Saad Mubarak
May 02, 2019
Simply a great experience at Hendrick BMW in Charlotte We had never done business with this dealership before, so we may have been a little apprehensive, but that turned out to be totally unnecessary. I ha We had never done business with this dealership before, so we may have been a little apprehensive, but that turned out to be totally unnecessary. I had a specific new vehicle that I wanted to examine and discuss a possible purchase. Joseph Pirolo was the Sales Associate that was assigned to us. He was very attentive to our every question/need, and did not pressure us at all. He was willing to spend time with us and took us on a test drive. He was reasonable in his pricing of the vehicle and was willing to listen to that which I said to him. It took only a short time to reach a nice, negotiated price. Both my wife and I were very pleased with Joseph. More
by Auto Geek
Employees Worked With
Joseph Pirolo
May 02, 2019
Good experience I had a wonderful experience and the salesman stayed late to assist my husband and I, I will recommend Hendricks BMW to family and friends! This is my I had a wonderful experience and the salesman stayed late to assist my husband and I, I will recommend Hendricks BMW to family and friends! This is my fourth BMW! More
by Ree bmw
Employees Worked With
Michael Dugiin
April 22, 2019
Excellent Customer Service I am glad we can request service consultant. I have been bringing my MINI’s to this location since at least 2012. Eric Snyder Is knowledgeable, effici I am glad we can request service consultant. I have been bringing my MINI’s to this location since at least 2012. Eric Snyder Is knowledgeable, efficient & I trust his judgment. More
by Peggy
Employees Worked With
Eric Snyder
April 17, 2019
Great experience We had Andres as our sales representative. He went above and beyond to make sure our experience was great! He explain everything related to the buying We had Andres as our sales representative. He went above and beyond to make sure our experience was great! He explain everything related to the buying process as well as make us feel we were taken care of. Very experienced sales representative: he knew about the car we were purchasing as well as the paperwork needed to complete the transaction. More
by FromOutOfTown
Employees Worked With
Andres Gil
April 16, 2019
Quick and easy The salesman was very helpful with showing me inventory of my liking and price range. Everyone I dealt with was very friendly and explained in detail The salesman was very helpful with showing me inventory of my liking and price range. Everyone I dealt with was very friendly and explained in detail all the things that I needed to know throughout the sales process More
by Topshelf
Employees Worked With
Christopher Thomas
April 13, 2019
Great Service Great service as always from Eric over the years and my 3 minis. I would not recommend the dealership sale or managers. I bought my minis elsewhere Great service as always from Eric over the years and my 3 minis. I would not recommend the dealership sale or managers. I bought my minis elsewhere but always the service here. More
by Jfrade
Employees Worked With
Eric Synder
April 09, 2019
Great service! Great service, easy to schedule. Great attention to customer needs. Car was cleaned and repaired without any problems or issues. Customer pick up was Great service, easy to schedule. Great attention to customer needs. Car was cleaned and repaired without any problems or issues. Customer pick up was easy to arrange. More
by Molloy026
Employees Worked With
Ebony
April 04, 2019
Always take care of me Tim always keeps me up to date with what’s going on. Car is the primary focus, but catches up on other things that are going on. Never sells me anythi Tim always keeps me up to date with what’s going on. Car is the primary focus, but catches up on other things that are going on. Never sells me anything that I don’t need. More
by Golnxs61
Employees Worked With
Tim Fowler
April 03, 2019
Great experience and first class service. Excellent customer approach, great service and constant communication, highly recommend this dealership. The experience was amazing and will buy from Excellent customer approach, great service and constant communication, highly recommend this dealership. The experience was amazing and will buy from in the future, looking forward to it. More
by esquivet
Employees Worked With
Kyle Hasslinger; Mr. Livingston
