Hendrick BMW

Platinum Service Hats off to my vehicle advisers Jeff Schinn and Andres Gil for working with me and guiding me through the process. Special recognition to Kim DiBacco Hats off to my vehicle advisers Jeff Schinn and Andres Gil for working with me and guiding me through the process. Special recognition to Kim DiBacco Finance Service Manager at he location for demonstrating to me what a true financial expert can accomplish. The competence level and knowledge translating into the ability to utilize all the programs that where available to me was nothing short if impressive. Kim I will ask for you the next time I am on the market for a new car!! Thank you for making it happen and waking away with my vehicles feeling truly happy and piece of mind that i got the best deal the season had to offer, More

Great Experience Overall! Anytime my husband or I visit the dealer, we always receive great customer service. Specifically, we appreciate everything John-Paul does for us. Will Anytime my husband or I visit the dealer, we always receive great customer service. Specifically, we appreciate everything John-Paul does for us. Will definitely be back. More

Hendrick BMW Saad is a great asset to Hendrick. Service went extremely well. He went above and beyond. He has been helping me with my card for over 15 years Saad is a great asset to Hendrick. Service went extremely well. He went above and beyond. He has been helping me with my card for over 15 years More

Thank you Jeff Shinn!! Mu husband and I went only just to look at a couple of cars because I was planning on buying at the end of the year. I was given the sales associate Mu husband and I went only just to look at a couple of cars because I was planning on buying at the end of the year. I was given the sales associate "Jeff Shinn". Jeff was knowledgeable, very professional, and patient with my husband and I. He showed me and I test drove several cars and ultimately ended up buying one like the same day! Thanks Jeff for time, professionalism and just being so courteous to my family!! We appreciate you. Stacey More

Car Service Ryan Dewey was so helpful and really pleasant to deal with. Service was handled quickly and efficiently. Very impressed! I will definitely be going Ryan Dewey was so helpful and really pleasant to deal with. Service was handled quickly and efficiently. Very impressed! I will definitely be going back and requesting Ryan for future service needs. More

Awesome Experience @ The Charlotte Mini Cooper Dealership!!! I had an awesome experience @ the Charlotte Mini Cooper Dealership last week!!! Kiara Brynarsky, Justin and C. Brewer & Ryan Dewey were very professio I had an awesome experience @ the Charlotte Mini Cooper Dealership last week!!! Kiara Brynarsky, Justin and C. Brewer & Ryan Dewey were very professional & made sure my car was in top-notch shape when I picked it up on 15 & 17 Aug 2019. Kiara (Kiki) is my usual service rep and is always awesome each time I take my car in for servicing!!! More

Recall Bliss Took my 2006 330i for two recall jobs. JP was terrific at getting me in and done in no time. Even got to drive the new 530i for a couple of days. Tech Took my 2006 330i for two recall jobs. JP was terrific at getting me in and done in no time. Even got to drive the new 530i for a couple of days. Tech ran a diagnostic on the whole car giving me plenty to tinker with in the months ahead. Great experience. Thx. More

BMW X1 My wife and I stopped by in a Saturday just to test drive an X1 and Mike Weldon made time for us and we ended up leasing one that day. We both are ver My wife and I stopped by in a Saturday just to test drive an X1 and Mike Weldon made time for us and we ended up leasing one that day. We both are very happy with the service and his professionalism. More

Easy, Clear, Honest Excellent Service overall, Courteous and Expeditious Michael, our advisor was well prepared had various alternatives ready; Cam put together a win Excellent Service overall, Courteous and Expeditious Michael, our advisor was well prepared had various alternatives ready; Cam put together a win/win hassle free deal within minutes. Dayne worked diligently to expedite paperwork. Lastly, but not least our vehicle demonstration was done with enthusiasm and knowledge. More

quick efficient professional Staff very friendly. I like the fact that almost always I can get the same service agent, thus establishing a relationship. I always ask for Justi Staff very friendly. I like the fact that almost always I can get the same service agent, thus establishing a relationship. I always ask for Justin Love - he is personable, knows BMW,s and he knows my car, He is easy to talk to. More