Hendrick BMW
Charlotte, NC
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Professional Very pleased with the service and attention. It is always a pleasure to visit this dealer. The attention to detail is impressive. I've been a custo Very pleased with the service and attention. It is always a pleasure to visit this dealer. The attention to detail is impressive. I've been a customer for 20 years! More
Happy customer Cody is service did a great job communicating with me and finishing up the repair as promised. I’m very pleased and would highly recommend. Cody is service did a great job communicating with me and finishing up the repair as promised. I’m very pleased and would highly recommend. More
Great Service The service at Hendrick is great. Scheduling an appointment with the receptionist (whom is pleasantly to talk to) make it easily and fast to do. They The service at Hendrick is great. Scheduling an appointment with the receptionist (whom is pleasantly to talk to) make it easily and fast to do. They even volunteer a loaner vehicle if your repairs take hours to complete. More
Purchased an X5 coming off lease Mark was an excellent salesman, no pressure. The X5 I purchased as met my expectations and some of my friends are now considering the same purchase. Mark was an excellent salesman, no pressure. The X5 I purchased as met my expectations and some of my friends are now considering the same purchase. More
Professional and efficient Totally pleased with the professional and efficient manner in which my annual service was performed. Cody Campbell was especially attentive and helpfu Totally pleased with the professional and efficient manner in which my annual service was performed. Cody Campbell was especially attentive and helpful. Absolutely no complaints. More
Great Service Department Ryan with the service department and made sure everything was taking care that needed to be done at the time of service. As always he was awesome and Ryan with the service department and made sure everything was taking care that needed to be done at the time of service. As always he was awesome and very professional. More
Great customer service I just want to say what an outstanding customer service Mr Walsh has given me since joining the Bmw family . An excellent model of an agent for Bmw . I just want to say what an outstanding customer service Mr Walsh has given me since joining the Bmw family . An excellent model of an agent for Bmw . I rate him 10 out of 5 stars. It is people like him that make being a repeat buyer a thing to look forward to. And he is The reason why I will purchase another Bmw. Great work Walsh just keep it up and God will bless you . More
Good experience, Steve Slocum is great! Mr. Slocum is super nice, knowledgeable. We bought an X3. Great experience, great service. Steve is great! We will go to Steve for our next buy. Mr. Slocum is super nice, knowledgeable. We bought an X3. Great experience, great service. Steve is great! We will go to Steve for our next buy. Patrick More
Great Service They have the best service advisor ever! Eric is Great and goes above and beyond to help the customer!! The service work was also quick! No complaints They have the best service advisor ever! Eric is Great and goes above and beyond to help the customer!! The service work was also quick! No complaints!! More
Warning sound would not quit for spoiler issue on my car The service dept could not eliminate the incessant warning sound for the spoiler defect. I don’t blame the service department just the design team fo The service dept could not eliminate the incessant warning sound for the spoiler defect. I don’t blame the service department just the design team for the car. A warning sound for an issue that is non essential should not stay on after the initial warning particularly when the icon light for the same stays on. The seatbelt warning sound eventually goes off even when you do not fasten the seatbelt and that would be more critical in my opinion More