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Hendrick BMW

Charlotte, NC

4.9
591 Reviews

6950 E Independence Blvd

Charlotte, NC

28227

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Showing 591 reviews

September 11, 2019

Professional Very pleased with the service and attention. It is always a pleasure to visit this dealer. The attention to detail is impressive. I've been a custo More

by Gene Meade
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse Walsh
Sep 12, 2019 -

Hendrick BMW responded

Gene, reviews like this give us motivation and help us ensure we provide high-quality care. We sincerely thank you for the positive review, and look forward to seeing you again soon!

September 11, 2019

Happy customer Cody is service did a great job communicating with me and finishing up the repair as promised. I’m very pleased and would highly recommend. More

by Paul
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody
Sep 12, 2019 -

Hendrick BMW responded

Paul, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

September 07, 2019

Great Service The service at Hendrick is great. Scheduling an appointment with the receptionist (whom is pleasantly to talk to) make it easily and fast to do. They More

by Willie Pope
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John-Paul Kemp
Sep 10, 2019 -

Hendrick BMW responded

Heather, we really appreciate your feedback!

September 06, 2019

Purchased an X5 coming off lease Mark was an excellent salesman, no pressure. The X5 I purchased as met my expectations and some of my friends are now considering the same purchase. More

by Rod
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark, Jim
Sep 10, 2019 -

Hendrick BMW responded

Hello Rod, we appreciate you taking the time to leave us this feedback.

September 06, 2019

Professional and efficient Totally pleased with the professional and efficient manner in which my annual service was performed. Cody Campbell was especially attentive and helpfu More

by jjackso
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody Campbell
Sep 10, 2019 -

Hendrick BMW responded

We're happy you found our staff to be so supportive during your experience here at Hendrick BMW.

September 06, 2019

Great Service Department Ryan with the service department and made sure everything was taking care that needed to be done at the time of service. As always he was awesome and More

by emmal626
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan
Sep 10, 2019 -

Hendrick BMW responded

We are so happy to read such a great review! Thank you!

September 04, 2019

Great customer service I just want to say what an outstanding customer service Mr Walsh has given me since joining the Bmw family . An excellent model of an agent for Bmw . More

by Royalmd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse Walsh
Sep 06, 2019 -

Hendrick BMW responded

Hi, thank you for taking the time to leave a review for us at Hendrick BMW. We're happy we could meet your expectations!

September 04, 2019

Good experience, Steve Slocum is great! Mr. Slocum is super nice, knowledgeable. We bought an X3. Great experience, great service. Steve is great! We will go to Steve for our next buy. More

by Patrick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Slocum
Sep 06, 2019 -

Hendrick BMW responded

Patrick, thank you so much for the positive review!

September 04, 2019

Great Service They have the best service advisor ever! Eric is Great and goes above and beyond to help the customer!! The service work was also quick! No complaints More

by Heatherrn5218
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric In service
Sep 10, 2019 -

Hendrick BMW responded

Hello Willie, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

September 03, 2019

Warning sound would not quit for spoiler issue on my car The service dept could not eliminate the incessant warning sound for the spoiler defect. I don’t blame the service department just the design team fo More

by Mini service
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan
Sep 06, 2019 -

Hendrick BMW responded

Hello, we appreciate you taking the time to leave us this feedback, and we will be happy to pass this along to the MINI team.

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