Back

Hendrick BMW

Charlotte, NC

4.9
591 Reviews

6950 E Independence Blvd

Charlotte, NC

28227

Directions

By Type

Showing 591 reviews

October 15, 2019

Utterly Impressed So couple months ago I wasn’t happy with Hendricks BMW but after this last visit dealing with John Paul (JP) I have to say I wouldn’t want to take my More

by Dirty_Mik3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Paul
Oct 18, 2019 -

Hendrick BMW responded

Dirty_mik3, reviews like this give us motivation and help us ensure we provide high-quality care. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

October 12, 2019

Great buying experience Everyone we interacted with at Hendrick was professional and friendly. Even after we hit a major snafu. Especially helpful and delightful we’re New Ca More

by Car Lover
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cam Warren, Michael Dickerson, Day e Cook, Melissa Rhoades
Oct 14, 2019 -

Hendrick BMW responded

We're happy you found our staff to be so supportive during your experience here at Hendrick BMW.

October 12, 2019

ibmiguy Great all the way around! Bought and maintained there. Ben Trask is Great! He knew I had tire insurance on a slow leak on a 50k maintenance visit. More

by ibmiguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Trask
Oct 14, 2019 -

Hendrick BMW responded

Your satisfaction is our top priority. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 11, 2019

Excellent service given after a short notice to the Service section. Awesome work, especially after my headlight went out the previous night. Visiting the site two hours before the service section was More

by Everton
Recommend Dealer
Yes
Employees Worked With
Bob
Oct 14, 2019 -

Hendrick BMW responded

Everton, thank you so much for the positive review!

October 11, 2019

Luca always has displayed a high level of courtesy and professionalism in every encounter. It's a pleasure to work with him. Indeed an asset to Hendrick BMW. More

by Robb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luca Reyner
Oct 14, 2019 -

Hendrick BMW responded

Robb, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick BMW!

October 10, 2019

Superior customer service!! Superior customer service, friendliness, express service, nice waiting area. Amazingly beautiful cars that drive like a dream. Luca Reyner always mak More

by mhp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luca Reyner
Oct 11, 2019 -

Hendrick BMW responded

We're glad you had such a wonderful experience with us! If you have any further questions, please give us a call. We're always happy to help!

October 10, 2019

Efficient service Great service. Price seemed very reasonable. Good amenities while waiting for service to be complete. Ben Trask was informative and kept me updated on More

by Dave
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Trask
Oct 11, 2019 -

Hendrick BMW responded

Dave, we are so happy to read such a great review about Hendrick BMW!

October 08, 2019

Excellent Customer Service! I am an avid lover of BMW, not just because it’s an amazing car with top notch handling and ride but also because of the exemplary service we receive More

by Nana2135
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse was our service manager and he is THE best! Can’t say enough good things about him.
Oct 09, 2019 -

Hendrick BMW responded

We're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

October 08, 2019

The service that I received was the best ever. I have always gotten fantastic service at Hendrick BMW. But I have to say this was the best I’ve ever had. Thanks to Luca and a wonderful gentleman na More

by jcray33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luca Reiner ......Juan Carlos Romero ........Dominique Hughes , whom I failed to mention in the above review. He also contributed to making this a wonderful experience.
Oct 09, 2019 -

Hendrick BMW responded

We are so happy to read such a great review about Hendrick BMW! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

October 07, 2019

All of the staff at Hendrick BMW are very professional, knowledgeable and personable! The service is easy to schedule and prompt. Outstanding service every time I visit! More

by Drawgirl07
Recommend Dealer
Yes
Employees Worked With
Jesse Walsh
Oct 09, 2019 -

Hendrick BMW responded

Thank you for taking the time to share your recent visit details with us. We appreciate the feedback.

...
41
...