Hendrick BMW

Jeff Shinn was absolutely amazing to work with. We had a great experience working with him! We had a great experience working with him! More

Jeff Shinn was absolutely phenomenal! we had a great experience working with him and look forward to working with him again! we had a great experience working with him and look forward to working with him again! More

Duane Coffey has the absolute BEST customer service ongoing from my 2nd purchase with Hendrick to now my 5th purchase. If you don’t have an identified salesman he’s your guy!!! He leads with compassion ongoing from my 2nd purchase with Hendrick to now my 5th purchase. If you don’t have an identified salesman he’s your guy!!! He leads with compassion and transparency. I’m so grateful for his level of expertise. He is a true example of service with FIRST CLASS no matter what you purchase I’ve had 2 BMW, 1 Hyundai, 1 Range Rover-Velar, and 1 Mini Cooper. Thanks Duane for being apart of my vehicle journey and now my daughter’s (she has the Mini Cooper). 🤘🏽 More

Excellent customer experience working with Jeff Shinn. He was professional and took his time to go over the details. Highly recommend BMW Hendrix and Jeff Shinn! He was professional and took his time to go over the details. Highly recommend BMW Hendrix and Jeff Shinn! More

Just had my X5 into The dealership for the oil service and brake fluid flush. BEN TRASK, Excellent Service Advisor, always handles getting my GREAT BMW from the time I arrive. He is a superb Service Adv and brake fluid flush. BEN TRASK, Excellent Service Advisor, always handles getting my GREAT BMW from the time I arrive. He is a superb Service Advisor and does a wonderful job for me. Love my X5 X Drive and glad I bought it New from Michael Dugan! Hendrick BMW (Independence Blvd) is a great place with whom to do business! Thank you again Ben Trask! More

Hendrick BMW and Jeff Shin at the dealership did an excellent job in helping us find our dream car. Jeff was very patient with us and showed excellent customer service and knowledge in being able to sh excellent job in helping us find our dream car. Jeff was very patient with us and showed excellent customer service and knowledge in being able to show us the best car we wanted. The whole process was very smooth. Even Charlie at the service area was really nice and respectful and got me a loaner. Jeff really knows how to take care of his customers and he really values their comfort and expectations! Thank you Jeff and Hendrick BMW!! More

Many thanks to the Hendrick BMW team. I recently worked with Chris Quaglio as my salesperson and Tim Holowko as the sales manager. Both Chris and Tim were incredibly professional and en I recently worked with Chris Quaglio as my salesperson and Tim Holowko as the sales manager. Both Chris and Tim were incredibly professional and enjoyable to work with. Chris provided a very thorough preview of the vehicle and made the car buying process enjoyable. More

Ty was my Service Rep and she was fantastic fun and accomodating! She saw me looking for an UBER and she stepped in to tell me this was a service they provide at no charge so thank you for that! The on accomodating! She saw me looking for an UBER and she stepped in to tell me this was a service they provide at no charge so thank you for that! The only issue with the service dept at Hendrick is simply with loaner cars and scheduling. Scheduling is usually two weeks out if you want a specific day and longer if you need a loaner car. My experience with other BMW dealerships is more convenient in terms of scheduling and through them a loaner was easy to acquire. More

Everyone is always friendly and helpful. I got a great deal on a used car. Thanks Jeff Shinn! I got a great deal on a used car. Thanks Jeff Shinn! More

Appreciate the after sale customer service Duane Coffey! A man of his word. My car guy! A man of his word. My car guy! More