Hendrick BMW
Charlotte, NC
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An outstanding experience. Very efficient. They were prepared for what we wanted to do. Good team approach. They made us feel like family. We were very satisfied. prepared for what we wanted to do. Good team approach. They made us feel like family. We were very satisfied. More
Excellent service I've been coming here for service since 2014; unfortunately more often than I'd like. Regardless, each time the service is spectacular and I couldn't I've been coming here for service since 2014; unfortunately more often than I'd like. Regardless, each time the service is spectacular and I couldn't find a critical word to use. If my car has to stay longer than expected, they'll always have a way to get me home. Stefanie's the best. More
Very good service. Ryan, who was my service person was very professional and considerate. He walked me through the entire process and kept me informed of the process and Ryan, who was my service person was very professional and considerate. He walked me through the entire process and kept me informed of the process and the time it would take. I really appreciated his considerate service. The waiting area was clean and had comfortable chairs and was just a nice place to wait while my car was being serviced. More
prompt, courteous and finished on time Mr. Nichols was very courteous and careful in working out my service needs. He is a good representative of your complany. I trust him with our car. Mr. Nichols was very courteous and careful in working out my service needs. He is a good representative of your complany. I trust him with our car. Dr. Al Cadenhead More
As Smooth As A Dealer Experience Can Be Dealer representative Tim Fowler is always prompt, responsive and genuine about helping me get the needed service or repair during any visit to the de Dealer representative Tim Fowler is always prompt, responsive and genuine about helping me get the needed service or repair during any visit to the dealership. More
Friendly, knowledgeable, efficient service. Stephanie was very pleasant and helped me to the right tire decision, with input from a Tire Specialist. Anticipated my concerns re cost and performa Stephanie was very pleasant and helped me to the right tire decision, with input from a Tire Specialist. Anticipated my concerns re cost and performance. Great teamwork. Knowledgeable staff. More
We have two BMW’s and they are in for service frequently. The service team is great. I wish their car wash team would spend more time and have more attention to detail. The service team is great. I wish their car wash team would spend more time and have more attention to detail. More
The sales team was great super fast and honest. Easy transaction. With great communication. We stayed in contact daily and he explained the complete details of the car. transaction. With great communication. We stayed in contact daily and he explained the complete details of the car. More
Jay Johnson is a true professional! Jay was terrific to work with, and made the process smooth and painless. I would definitely recommend him and the Hendrick staff to my friends and fa Jay was terrific to work with, and made the process smooth and painless. I would definitely recommend him and the Hendrick staff to my friends and family. Thanks! More
Duane was our salesman. He was great to work with. He took his time and explained everything. He is a true professional. The entire time I felt like he actually really cared. took his time and explained everything. He is a true professional. The entire time I felt like he actually really cared. More