Hendrick BMW

Phenomenal experience all the way around. Mike Morrow has been “our guy” for about 11 years now. Top notch customer service. They really go out of their way to make the car buying experience as pleasant as i been “our guy” for about 11 years now. Top notch customer service. They really go out of their way to make the car buying experience as pleasant as it can be. More

Hendrick Mini Service As always, for the past three years, Hendrick Mini has providied above and beyond Service. Everyone is very friendly and knowledgeable. Would recomend As always, for the past three years, Hendrick Mini has providied above and beyond Service. Everyone is very friendly and knowledgeable. Would recomend to everyone. More

Hendrick Mini Service Excellent service received by Hendrick Mini. Very friendly staff and always a pleasure working with the team. Service department is top notch. Very Excellent service received by Hendrick Mini. Very friendly staff and always a pleasure working with the team. Service department is top notch. Very, very pleased with all interactions. More

Robert Mann is the best. He was a pleasure to work with. He was never too pushy. He came across as a consultant rather then a salesperson which is the best comin is the best. He was a pleasure to work with. He was never too pushy. He came across as a consultant rather then a salesperson which is the best coming from a sales rep! I would recommend this specific dealership if you are looking for a BMW and to ask for Robert! Leslie More

We are now in our third BMW. The services provided by Hendricks BMW is the primary reason we keep coming back. Saad does an exceptional job taking care of his customers. Hendricks BMW is the primary reason we keep coming back. Saad does an exceptional job taking care of his customers. More

Eric is the best!!! Everything is always handled quickly and correctly!! I always look forward to what fabulous mini I get as a loaner! I’m a mini owner for life!!! and correctly!! I always look forward to what fabulous mini I get as a loaner! I’m a mini owner for life!!! More

Satisfied customer It would have been even better to have a loaner car for transportation to and from work for convenience especially for such a short time. It would have been even better to have a loaner car for transportation to and from work for convenience especially for such a short time. More

Service Manager is great, experience was not My Service manager Jesse was very nice and helpful. However, the experience at this location is not very good. I reserved a loaner car and upon arriva My Service manager Jesse was very nice and helpful. However, the experience at this location is not very good. I reserved a loaner car and upon arrival it was not ready and I had to wait for it. The car was kept over the weekend for a standard service and when Monday rolled around I had to work to get information about its' readiness. Finally, I told was it would be ready after 430 that afternoon and upon arrival I again had to wait for my car. It does not seem like there's a lot of organization or overall preparation at this location. I am hopeful that the introduction of another location will help and improve the experience. More

excellent great service technician. However, service took longer than anticipated for routine matter. Servicing facilities must be working at over full capacity great service technician. However, service took longer than anticipated for routine matter. Servicing facilities must be working at over full capacity and may need to be expanded for level of customer demand over last three years of routine visits. Thank you More